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Director, Patient Care Service Lines
Director, Patient Care Service Lines-March 2024
Atlanta
Mar 31, 2026
About Director, Patient Care Service Lines

  Description

  JOB DESCRIPTION: : Reporting directly to the Chief Nursing Officer/VP Patient Care Services or the Associate Chief Nursing officer of a specific Emory Healthcare Hospital or PGP practice area, the Director, Patient Care Service Line will collaborate with appropriate Emory Healthcare operating entity ACNOs and the VP of Nursing and key Medical Directors of the operating entity in the development, implementation, and evaluation of nursing operational plans, objectives, and standards. The position will lead and manage clinical operations and initiatives of the service line patient care delivery system to achieve established productivity, quality, safety, and satisfaction performance parameters. Provides consultation and oversight for new programs within the entity in keeping with the strategic goals of Emory Healthcare. Accountable for the development and monitoring of the functional unit nursing budgets and assures cost-effective use of resources. Leads the development of strategic growth and operational objectives for the overall service line in conjunction with the entity leadership and respective leaders at the health system entities. Creates and utilizes opportunities to collaborate with local and regional partners to achieve mission driven program development efforts using data-driven analytics to project growth, financial impact, and vision for the service line. Works collaboratively with entity ACNO, physicians, nurses and other relevant staff to gain support for the vision and develop goals for the service line. Collaborates and Integrates services across the health system through collaborative initiatives including standardizing where appropriate, policies and procedures, orientation and training programs, and clinical staff competencies. Fosters collaboration between entities to assure standards are met to achieve accreditations, certifications, and recognition for high performance services. Supports an environment conducive to meeting financial targets, standards of excellence, collaborative research, as well as employee and patient/family satisfaction. Promotes and supports the Care Transformation Model across the service line. Keeps abreast of quality metrics and initiatives to monitor outcomes and processes of care to promote quality services and avoid financial disincentives. Promotes an environment that supports and embraces diversity of staff and reflects the populations served to meet the needs of both the community and region. Develops and maintains high engagement and accountability where all members of the health care team have an opportunity for participation and job satisfaction to achieve the vision, mission, and goals of the organization. Develops and executes programs that improve value-based services across the entity service line and assures compliance with regulatory requirements. Identifies and implements evidenced based practice strategies that lead to improved patient safety and risk management reductions. Engages with the entity Office of Quality to provide leadership and direction for the goals of the service line quality committees. Promotes participation in relevant research and uses research results to improve care delivery and clinical practice.

  MINIMUM QUALIFICATIONS: Master's degree in nursing from an accredited school of nursing. Doctorate highly preferred. Seven years of progressively responsible senior nursing leadership experience. In-depth knowledge of service line nursing competencies, the scope of practice and professional practice. Experience working on a Magnet journey or in a Magnet hospital highly desirable. Experience leading large complex projects demonstrating innovation and projected outcomes. Active listener and able to synthesize the information from multiple stakeholders quickly. Good communication skills, engaging, passionate about healthcare. Experience with strategic planning and execution.

  Connect With Us!

  Connect with us for general consideration!

  Division Emory Univ Hospital

  Campus Location Atlanta, GA, 30322

  Campus Location US-GA-Atlanta

  Department EUH Nursing Administration

  Job Type Regular Full-Time

  Job Number 122729

  Job Category Nursing

  Schedule 8a-5:30p

  Standard Hours 40 Hours

  Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

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