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Director Operations and Maintenance
Director Operations and Maintenance-March 2024
Baltimore
Mar 28, 2026
About Director Operations and Maintenance

  We are seeking a Director of Operations and Maintenance who will be responsible for planning, coordinating, and directing all mechanical, electrical, plumbing, (MEP), roofing, paint, carpentry operations and maintenance, facilities support (grounds and custodial services) and customer services on the Homewood Campus. This includes supervision of these shops and oversight and accountability for their respective budgets. Additionally, the Director supports new building design and renovation projects with design review and works with the Design & Construction (D&C) group to ensure appropriate quality equipment, and that preferred operational schemes are employed. This position reports to the Senior Director of Facility Operations.

  Specific Duties & Responsibilities

  Plan, coordinate, and direct all MEP maintenance and operations related to buildings on the Homewood Campus. This requires direct oversight of seven maintenance and facilities support shops comprised of four managers, and at least 275 union and non-union employees. It also requires selecting and providing direction for the supervision of contract labor and outside contractors.

  Prepares and manages an operation and maintenance budget totaling approximately $14 million dollars. This includes oversight of expenditures and reconciliation of expenses.

  Troubleshoots mechanical, electrical, plumbing and facilities support problems and implements corrective action through the use of in-house and contractual staff.

  Communicates with all levels across the university community, including students, bargaining unit employees and staff members, department heads and directors, Deans, and may be called on for presentations to staff up to and including Vice Presidents. Communicates with entities outside the university including government agencies and groups doing business with the university.

  Works with architects, engineers, general and subcontractors, and D&C on major and minor construction projects.

  Develops and implements operations standards for building automation and HVAC systems.

  Responsible for hiring, motivating, and disciplining staff.

  Provides training to personnel and assists with the development and implementation of Plant Operations annual training program.

  Negotiates and manages all Facilities Operation and Maintenance Support related contractual services for the Homewood Campus; includes assisting in the development of contracts and sole responsibility for ensuring awarded contracts are fully executed. Typical contracts include building automation controls and HVAC, electrical maintenance, life safety systems and emergency generator maintenance. Assists in developing and implementing annual and long-term capital renewal projects through the use of proprietary capital renewal software program, which necessitates performing periodic building inspections and priority updates.

  Develops and manages preventive maintenance program for Homewood buildings. This includes data collection, prioritization and scheduling of maintenance tasks.

  Monitors and analyzes energy usage and trends; recommends operational and/or equipment changes designed to improve efficiencies.

  Manages the construction of maintenance improvement projects annually totaling approximately $2million. Projects include deferred maintenance and capital replacement.

  Evaluates and selects outside vendors, contractors and consultants that best meet the needs of the university. Procures supplies and equipment necessary to maintain effective and efficient shop operations.

  Acts as liaison between Facility Operations and the other department representatives for resolving Operations and Maintenance related issues and promoting operations ideas.

  Ensures compliance with OSHA, BOCA, State and Federal regulations, and JHU safety standards for all work occurring in Homewood buildings.

  Participates in MEP and facility operations comparisons with peer institutions to ensure best practices are being employed.

  On-call at all times and is expected to be able to either physically or verbally respond to emergencies, depending upon the scope of the problem.

  Performs annual performance evaluations and determines merit increases for supervisory staff.

  Assists the Senior Director of Facility Operations with special projects as requested.

  Minimum Qualifications

  Bachelor’s degree required, preferably in Engineering or a technical equivalent. Extensive experience may be substituted.

  Ten years of related experience including Facilities Management and prior supervisory experience is required. Prior experience with Building Automation Control Systems is preferred.

  Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

  Communication

  Must be computer literate and able to read and interpret plans, specifications, and technical manuals.

  Must be able to establish and maintain effective working relationships with diverse constituencies and must possess strong communication skills.

  Physical Requirements

  Must be able to remain stationary for extended periods of time.

  Ability to operate a computer and other equipment on a frequent basis.

  Ability to frequently communicate with coworkers.

  Ability to move about.

  Ability to lift or move objects up to 50 lbs.

  *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

  Classified Title: Director Operations & Maintenance

  Role/Level/Range: L/04/LG

  Starting Salary Range: Min $110,700 - Max $194,000 Annually (Commensurate with experience)

  Employee group: Full Time

  Schedule: Monday - Friday

  Exempt Status: Exempt

  Location: JH at Keswick

  Department name: ​​​​​​​Plant Operations

  Personnel area: University Administration

  Total Rewards

  The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

  Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

  JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

  **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

  The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

  The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion (https://diversity.jhu.edu/roadmap-on-diversity-and-inclusion/) .

  Accommodation Information

  If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

  Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

  The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

  The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

  Note: Job Postings are updated daily and remain online until filled.

  Equal Opportunity Employer:

  Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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