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Director Operations
Director Operations-March 2024
Auburndale
Mar 28, 2026
About Director Operations

  Job Profile Summary

  Responsible for direction setting and execution of the Peace River Citrus Products (PRCP) for The Coca-Cola Company support team. Partner with PRCP senior leadership to establish and drive sustainable processes to meet The Coca-Cola Company requirements and customer expectations. Success will be achieved through solid business partnerships.

  Job Description

  This position is based in a Co-Manufacturing location in Central Florida. This role provides the overall leadership for the on-site Coca-Cola team and builds a robust partnership with the PRCP Coman team. The Operations Director is responsible for providing parallel direction to PRCP for the overall management and leadership of the plant operations, including plant administration. This role requires strong relationship building and involves collaborative oversight and management of various operational aspects such as production, maintenance/engineering, warehousing, quality, and continuous improvement. The Ops Director will assist the Plant GM to develop initiatives to achieve performance, quality, and additional standards while ensuring manufacturing goals are met.

  What You'll Do for Us  

  In partnership with the PRCP Coman, provide leadership to drive the following activities:

  Select, supervise, and develop plant personnel.

  Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills.

  Ensure plant is compliant with all federal, stated, regulatory and Company policies and procedures.

  Manage and escalate customer service issues and improvements.

  Monitor all Company, Federal and State communications/audits and implement any necessary changes.

  Develop strategies for implementing The Coca-Cola Management System to ensure product quality and food safety as defined by Company requirements.

  Develop process improvement initiatives to benefit the Coca-Cola/PRCP partnership by directing supply chain activities, involving external suppliers, functional peers, account teams and/or cross-functional teams.

  Analyze performance data to identify business plan variances using established systems and ad-hoc problem solving.

  Investigate and identify root causes of any facility safety or security incident or environmental regulation non-compliance to prevent reoccurrence of similar incident at same or other facilities.

  Inspect facility (e.g., production, warehouse, service/installation) to assure adherence to safety and operating policies and Good Manufacturing Practices (GMP) using Company policies and procedures.

  Maintain product, packaging and material inventory/availability using demand forecasts, historical orders, and software tools to support the operations plans and customer demand of the plant.

  Identify and recommend improvements to supply chain metrics and performance standards using research, supplier relationships, industry knowledge and best practices to secure benefits for the Coca-Cola/PRCP partnership (e.g., cost savings, new technologies and innovations, operating efficiencies).

  Develop analytical tools and reports (e.g., staffing models, rate models, procurement models, inventory models, stewardship models) to manage supply chain performance.

  Review plant production equipment environment (e.g., technology, systems, quality, cost, efficiencies, yield) to recommend process improvements.

  Monitor feedback mechanisms for business issues (e.g., metrics are met, problems are addressed, modifications and/or improvements are captured and integrated) to ensure product quality and consistency.

  Qualifications & Requirements  

  Bachelor's degree in chemistry, Food Science, Engineering, or related technical field.

  10+ years' experience in previous plant leadership as well as; technical area such as R&D product development, laboratory management, quality systems, and/or engineering background.

  Establish strong and effective relationships with site leaders and employees through interpersonal, communication and relationship skills.

  Knowledge of statistics, including fundamental analyses with the ability to demonstrate proven analytical skills resulting in decision making that protects the customer, consumer, and the brand. Knowledge of statistical databases such as InfinityQA preferable.

  Strong working knowledge with Quality Systems and implementation of Quality Systems. Hazard Analysis of Critical Control Points (HACCP) trained / Package Quality Index (PCQI) trained preferable.

  Strong working knowledge of Quality Assurance Principles and Food safety

  Previous experience with project management, continuous improvement, Lean Six Sigma

  Knowledge of manufacturing and process controls for beverage ingredient and packaging

  Protect information provided in confidence from outside sources (bottlers and other business partners) and ensure this information is not disseminated to those not directly involved.

  Determine personal actions needed to satisfy a customer/client requirement.

  Build and develop relationships with peers and others to exchange feedback on product/service issues, identify and/or solve problems, assess needs, and/or achieve business results.

  What We Can Do For You

  Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter.

  Exposure to World Class Leaders : Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.

  Learning Culture: Access to resources such as Coke University, LinkedIn Learning and management programs that give you the resources to continually develop your skills and knowledge.

  Skills:

  Influence

  Our Purpose and Growth Culture:

  We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision (https://www.coca-colacompany.com/about-us/purpose-and-vision) to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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