About Us

　　The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

　　Position Summary

　　The Director drives the design and implementation of strategic initiatives & special projects across PCORI, ensuring alignment to strategic objectives as well as enhancing integration across teams. Serves as a thought-partner to senior leaders in the organization and facilitates conversations and issue explorations. Acts as the "Chief of Staff" for Operations, directing attention and resources to priority matters, ensuring effective leveraging of the Deputy Executive Director for Operations, and providing critical advice. Serves as a critical node of communication between the Deputy Executive Director and senior leaders and fosters cross-functional collaboration in all aspects of the work.

　　Duties and Responsibilities

　　Strategic Planning

　　Contribute to and support strategic planning at the organization, including leading PCORI's Commitment Planning strategy and implementation, along with other strategic conversations and issue explorations as identified.Provide counsel to the Deputy Executive Director for Operations and other senior leadership on current and alternate strategies for ongoing and emerging lines of work.Work closely with the Deputy Executive Director for Operations to manage the strategic planning process within Operations, including supporting and carrying out an implementation plan(s) to enable the organization to reach its strategic objectives. Engage leadership across PCORI as thought partners and strategic allies.Oversee development and management of systems and methods for measuring and regularly evaluating Operations' impact and progress against strategic objectives.

　　Partnerships & Engagement

　　Ensure organizational priorities, goals, and deadlines are met by facilitating information sharing and decision-making between business units and departments, as needed.Identify, build, and cultivate collaborative relationships and external partnerships.Represent the Deputy Executive Director for Operations and the broader Operations business unit in meetings, facilitating information sharing and efficient decision-making.Develop advisory relationships with colleagues, as well as other departmental leaders, "above and beyond" the case work issues.Foster a learning and growing culture, for individuals and the organization, in collaboration with the Deputy Executive Director for Operations.Plan and facilitate Operations staff meetings and communications to ensure effective information sharing and clarity in decision-making at all levels.

　　Project Management & Oversight

　　Translate organizational strategies into implementation plans and monitor for milestone achievement. Ensure project priorities are clear, communicated throughout the project, assigned to responsible staff, and tracked regularly. Ensure Deputy Executive Director of Operations is apprised of progress and engaged in removing obstacles.Ensure integration of work across departments and stakeholders in each project. Leverage efficiencies and identify themes where work across silos is demonstrated successfully or encounters challenges.

　　Board Engagement

　　Oversee the planning and development of relevant Board-level and committee materials and activities and enable collaboration across teams to support a seamless PCORI experience for Board-level leaders.

　　Operations & Administration for the Office of the Deputy Executive Director for Operations

　　Directly supervise staff, interns, and fellows within the Office of the Deputy Executive Director for Operations and, more broadly, oversee development plans for each team member, to include new-staff onboarding; career development; skill development; and a focus on diversity, equity, and inclusion.Manage daily organization and operational activities for the Office of the Deputy Executive Director for Operations, such as development and oversight of department annual budget and expenses, procurement agreements, space allocation, and business continuity planning.

　　Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

　　Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

　　Required Skills

　　Strategic Planning & Project Management: Experience developing strategies and implementing complex projects with a high degree of independence within a creative, fast-paced, action-oriented, and collegial environment. Ability to think strategically and creatively, adjust to changing circumstances, organize time, remain attentive to details, and identify resources for projects. Flexibility to deal with ambiguity while driving the work forward.Leadership: Effectively engages, motivates, and mobilizes colleagues at all levels to deliver against shared objectives. Well-honed ability to demonstrate maturity and exhibit good judgment, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally. Ability to maintain confidentiality of all work products and discussions.Relationship Building: Demonstrated ability to build relationships among individuals and organizations with a range of interests and perspectives. S/he will bring strong emotional intelligence to the position.Communication: Strong oral, written, and interpersonal communication skills; good meeting planning and facilitation skills.

　　Required Experience

　　Bachelor's degree required; advanced degree in public policy, public administration, or other relevant field strongly preferred.Previous direct supervisory experience required, including experience overseeing performance management process for direct reports and providing career development advice and counsel.Sound understanding of business operations including, but not limited to finance, human resources, information technology, procurement, facilities management, and administrative services preferably in a non-profit setting.Microsoft Office Suite proficient (i.e., Outlook, PowerPoint, Excel, Word). Familiarity with SharePoint and business intelligence applications (i.e., DOMO, PowerBI) a plus.

　　PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination.

　　Conflict of Interest.

　　PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

　　PCORI conducts background checks on all applicants.

　　PCORI's Commitment to Diversity, Equity, and Inclusion:

　　PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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　　Tracking Code

　　1373-858

　　This position is located at 1333 New Hampshire Avenue, NW,

　　Washington, DC.