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Associate Director, Office of CIO
Associate Director, Office of CIO-September 2024
Washington
Sep 16, 2026
ABOUT PCORI
The Patient-Centered Outcomes Research Institute (PCORI) is an independent, nonprofit research organization that seeks to empower patients and others with actionable information about their health and
201 - 500 employees
Social Good, Healthcare
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About Associate Director, Office of CIO

  About Us

  The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

  Position Summary

  The Associate Director, Office of CIO, will be part of the DIGITAL (Data, Technology, IT and Information Security Functions) leadership team reporting to CIO. This position will be chief of staff for the CIO, will define, establish, monitor and improve data, IT, Technology and Cybersecurity functions through industry standard governance framework (e.g., COBIT, ITIL). This role will also be responsible to handle DIGITAL operating plan development, KPIs, administration, budget management, procurement requests, vendor and software management, communications, policies, standards, project and change management, and executive status reporting for DIGITAL teams.

  Duties and Responsibilities

  Strategic Direction and Leadership: Provide leadership as Chief of Staff for the CIO in defining and implementing the vision for DIGITAL teams to deliver on PCORI's mission. Develop and maintain the strategic plan and operating model for DIGITAL Division. Define and measure KPIs for all DIGITAL units. Provide strategic direction and operational leadership to a team of technical and non technical employees in the Office of CIO. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.Governance, Standards, and Policies: Define and establish COBIT and ITIL governance framework for DIGITAL teams. Define and maintain up to date DIGITAL Policies and Procedures documentation by working collaboratively with all DIGITAL team members and business stakeholders.Communication: Build DIGITAL communication strategy and plan for all initiatives and provide regular communications and status updates to all PCORI employees and stakeholders. Create presentations for CIO. Supporting internal and executive communications for the CIO and DIGITAL Leadership Team. The Associate Director will manage DIGITAL intranet site and lead town halls and other DIGITAL employee events.Budget & Vendor Management: Define, build, maintain and monitor DIGITAL budget, procurement requests and vendor management by working closely with business stakeholders (e.g., Finance, Procurement etc.). Manage the requests for procuring DIGITAL hardware, software, and hosting solutions. Establish risk-based policies for governing the outsourcing process, review and assess controls of the vendor selection process.Project & Change Management: Define and implement project management and change management standards, methodologies, processes, policies, and templates for all DIGITAL teams. Provide status updates of DIGITAL initiatives to stakeholders and Sr. Leadership Teams.

  Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

  Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

  Required Skills

  COBIT, ITIL, PMP certification preferredHighly effective communication skills that includes the ability to deliver technical information to non-technical audiences.Exceptional project management, vendor management, and change management skills with a focus on planning, setting priorities, managing process and delivering results under tight timeframes.Must have the ability to navigate priorities, create communication plans and tactics and successfully execute to achieve objectives.Confident and approachable management style with positive, can-do attitude to solving issues, seeing opportunities and offer solutions.Strong influencing skills; confident and poised presence in interacting with senior leaders.Ability to work with highly confidential materials across a wide spectrum of constituencies and coordinate multiple projects simultaneously.Advanced skills in Microsoft Word, Excel and PowerPoint

  Required Experience

  Masters degree or equivalent in Computer Science, Engineering, MIS, or related field3 to 5+ years of Associate Director or Director level leadership experience in IT, Data, and /or Technology areas3+ years experience in supporting CIO/ Csuite directly5+ years of proven experience and success in Data, IT and /or Technology strategy planning and execution.10 to 15+ years of experience in data, IT, technology and/or software development areas

  PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination.

  Conflict of Interest.

  PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial, business, and personal associations with any health or healthcare-related organizations. Disclosures should include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

  PCORI conducts background checks on all applicants.

  PCORI's Commitment to Diversity, Equity, and Inclusion:

  PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

  #LI - VL1

  Tracking Code

  1318-858

  This position is located at 1333 New Hampshire Avenue, NW,

  Washington, DC.

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