Job Description

　　Role Summary: The Data Entry Assistant ensures a high level of support, service, reliability, and availability to internal departments.

　　As a member of the GSS team your onsite attendance may be required for (but not limited to) trainings, (team) meetings, daily operational tasks, 121 meeting.

　　Additional / Specific Job Responsibilities:

　　• Reports to Team Lead Site Services or above

　　• Issue Pro-forma invoice for shipments from kit vendors to sites

　　• Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required and preparing the shipments to be sent to the kit vendors

　　• Maintains courier contact sheets and starter packs for non-premium couriers

　　• Maintains the Supply mailbox and placing of all resupply orders via phone, fax, or email

　　• Maintains the Data Entry mailbox and responds to all requests

　　• Maintains sending memos out to sites

　　• Enters/updates site information supplied by Sponsor, Project Management, or investigator sites into the database with accuracy within the assigned timelines

　　• Reviews site contact details and updates fax settings for sites

　　• Completes Samples not collected spreadsheets by updating the data in the database

　　• Additions or modifications to non-purchased Master Supplies Listing: Collection flow charts; waybills; labels; 3PL and Sponsor provided items

　　• Supports the Associate Site Services Assistants

　　• Supports in the investigation and solving of Quality Events

　　Why PPD? At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer:

　　• Continued career advancement opportunities

　　• Complete a 90 day Data Management training program

　　• Work with your dedicated mentor and have opportunities to become a mentor

　　• Create a work schedule that ensures you are meeting your work/ life balance needs with the ability to have flexible work from home schedule

　　Company Overview: PPD is part of Thermo Fisher Scientific. As the world's leader in serving science, our professionals develop critical solutions-and build rewarding careers. We offer services and products that help customers around the globe in laboratories and clinics, on production lines and out in the field.

　　Education and Experience:

　　• High School diploma or equivalent required

　　• Minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.

　　 Knowledge, Skills and Abilities:

　　• Excellent client and phone service skills

　　• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy

　　• Accurate data entry skills

　　• Superior analytical, interpersonal and time management skills

　　• Excellent verbal communications and customer service skills in the English language - additional languages are an advantage

　　• Critical thinking and problem-solving skills to support quality decision making

　　• Problem resolution skills

　　• Maintains confidentiality of client protocols and study data

　　• Working Environment:

　　PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

　　Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

　　Able to work upright and stationary and/or standing for typical working hours.

　　Able to lift and move objects up to 25 pounds

　　Able to work in non-traditional work environments.

　　Able to use and learn standard office equipment and technology with proficiency.