Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　The Merchandising Operations team develops and recommends strategies to improve business performance by working closely with Merchandising leadership in analyzing market trends and dynamics, vendor/brand economics and productivities, customer loyalty, and related assortment optimization opportunities.

　　The Director Master Data Management will demonstrate intrinsic curiosity about the CVS front store shopper and be a subject matter expert when it comes to understanding front store total data requirements. This colleague needs to be experienced in identifying, understanding, and synthesizing retail business hypotheses while leading operations of a team in charge of critical business functions. Success in this role will hinge on the individual's ability to build healthy cross functional collaboration, lead and grow a team, communicate effectively, and apply strong organizational and project management practices.

　　The role will have consistent exposure and engagement with VP levels.

　　Strong project management skills to successfully deliver key initiatives against project metrics

　　Master of data: Identifies customer insights, trends, changes in trends and outliers. Searches for root cause, proving and disproving key hypotheses. Understands all the analytical tools at our disposal – including external, non-traditional data sources – and utilizes them all to drive analysis. Partners with key stakeholders across cross-functional teams to develop and interpret data.

　　Find business opportunities: Discovers new customer patterns and behaviors, identifying relevant implications to the business and informing priorities.

　　Supports the development of robust business cases to support and prioritize new concepts/opportunities.

　　Takes initiative to socialize key findings and/or opportunity areas and work cross-functionally to identify appropriate next steps.

　　Spearhead customer business insight leadership requests. Develops keen understanding of customer and business opportunities with the ability to identify both stated and unstated questions to be answered.

　　Identifies appropriate customer and retail data sources. Structures, leads, and pressure-tests the analytics to provide a point of view and lead the team to solution.

　　Leads self and team to think beyond the first cut of the analytical answer to discover new customer patterns and behaviors, identify relevant implications to the business and next steps to dig further.

　　Required Qualifications

　　Knowledge of:

　　Team leadership and management

　　Retail merchandising, supply chain, and retail operations

　　Expert in data cataloging and management systems (STIBO experience preferred)

　　Expert in syndicated data (Neilson, Circana, other)

　　Experience applying process improvement methodologies

　　Skill In:

　　Strong business acumen with the ability to identify and track effective operating metrics necessary to evaluate business case success

　　Highly motivated to be self-sufficient and able to operate without close supervision

　　Refined communication skills across all levels of organization hierarchy

　　Ability To:

　　Clearly articulate ideas, consider others point of view, and work well with ambiguity

　　Superior relationship building with cross-functional teams to deliver results through excellent partnership, communication and negotiating skills

　　High level of attention to detail with the ability to work independently, manage multiple projects, adjust priorities, and work in a continuously changing environment to meet critical deadlines

　　Preferred Qualifications

　　Knowledge of:

　　STIBO, SQL, Snowflake or other major languages

　　Leverage strong project management skills to successful deliver key initiatives against project metrics

　　Skill in:

　　Manage evaluation process to support business cases for new and enhanced operating capabilities

　　Support organizational efforts through data-driven decision making and business case development

　　Ability To:

　　Play a critical role is helping to streamline and standardize process and ways of working

　　Define scope of work, project plans, deliverables and timeline while also tracking projects to successful completion.

　　EducationBachelor's Degree

　　Pay Range

　　The typical pay range for this role is:

　　$100,000.00 - $231,500.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.