Hilton Houston-Post Oak by the Galleria is seeking its next Director of Housekeeper! This is an excellent opportunity for a candidate with strong leadership and team building skills, knowledge of Housekeeping operations, and a desire to grow with Fortune's #1 Best Big Company to work for!
As Director of Housekeeping , you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards.
What will I be doing?
As Director of Housekeeping , you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards. Specifically, you would be responsible for performing the following tasks to the highest standards:
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standardsLead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulationsParticipate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments#LI-JG1
What are we looking for?
Minimum 2 (two) years' experience in a managerial role within a hotel Housekeeping departmentMust be bilingual in Spanish and EnglishStrong knowledge of Microsoft Office Word and OutlookOnQ certification or working knowledge of OnQ strongly preferredAbility to work 8 (eight) hours walking/standing with or without reasonable accommodationAbility to work a flexible schedule including nights, weekends and holidaysSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Housekeeping and Laundry
Title: Director of Housekeeping - Hilton Houston Post Oak
Location: null
Requisition ID: HOT0A7V5
EOE/AA/Disabled/Veterans