Company Description

　　Just east of the Pacific and slightly north of Expectation.

　　Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.

　　Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.

　　Job Description

　　Rate of Pay: $150,000- $175,000 Annual Salary

　　Directs and oversees all aspects of Golf Operations including its activities and relationships between members, guests, associates, and community. Has the ultimate responsibility for maximum member guest satisfaction and financial performance.

　　RESPONSIBILITIES:  

　　Develops, implements, and monitors annual budget, revenue goals and expenses for golf operations department.

　　Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.

　　Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.

　　Develops, maintains and administers sound organizational plans and initiates improvements as necessary.

　　Work closely with all of the hotel departments to maximize total property revenue: Sales, PR and F&B.

　　Conduct effective hiring, training, coaching and counselling according to hotel polices.

　　Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members. 

　　Responsible for implementing and maintaining excellent service to achieve member satisfaction.

　　Oversees the care and maintenance of all the facilities physical assets.

　　Develop and execute the golf marketing and membership plans with Director

　　Ensures the highest standards of quality for food and beverage service on property.

　　Implements policies and procedures for the Golf and Maintenance Departments, including compliance of all company standards relating to quality of products and services.

　　Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

　　Manages department members that may include, but is not limited to Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Retail Manager.

　　Provides leadership and vision to golf staff, building people, and preparing them for career advancement.  Weekly staff meetings

　　Qualifications

　　Must be a member in good standing of the PGA of America or LPGA of America

　　Strong business acumen with demonstrated skills.

　　Successful completion of a recognized Golf Management/Operations program.

　　Director of Golf in a Four / Five Diamond Resort preferred

　　Experience with a diversity of golf course operations: resort, semi-private

　　Thorough understanding of the Golf Retail industry

　　Must be polished and professional and have excellent communication skills

　　A demonstrated passion for guest service, and exceeding expectations.

　　Great computer skills required, including experience with Microsoft Office, tee time reservations, POS, retail inventory and familiar with Web based golf partners.

　　Additional Information

　　Visa Requirements: Applicants must be legally eligible to work in the United States.

　　Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

　　Why Work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

　　About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts, we offer our guests the finest hospitality experience in each of our destinations.  And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards. Fairmont Hotel & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.  An exciting future awaits!

　　Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS