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Director of Fulfillment and Logistics Operations
Director of Fulfillment and Logistics Operations-April 2024
Pooler
Apr 1, 2026
About Director of Fulfillment and Logistics Operations

  Director of Fulfillment and Logistics Operations Job Position

  Blue Force Gear is proud to design and manufacture the world’s lightest and most cutting-edge military equipment – all made here in the USA! We have a dedicated team committed to the mission of our nation’s armed service, law enforcement, prepared citizen, and sporting enthusiast. Also important to our company culture is the spirit of “Always Better” – a quest for constant improvement both in the workplace and in your personal lives.

  This position provides leadership to the Fulfillment and Warehouse/Material Management departments as well as Facilities Maintenance. This position has responsibility to oversee order fulfillment and shipping processes.  Will oversee order tracking processes and ensure orders are processed in accordance with BFG’s customer service standards.  Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize costs. We perform meaningful work that impacts the lives of those who risk it all to save ours.

  Major Responsibilities                                                                                                            

  General

  Manages Warehouse and Fulfillment operations and personnel and ensures KPI’s and procedures are followed.

  Develops and executes operational strategies and vision for Fulfillment and Warehouse/Material Management functional areas.

  Ensures that standards for product quality, equipment, and employee performance are maintained and that cost effective technology is used to maximize efficiencies.

  Initiates recommendations for new equipment and improvements.

  Organizes the repair and routine maintenance of all Fulfillment, Shipping, and Warehouse equipment.

  Implements and ensures that standard operating procedures are always followed.

  Develops, monitors, and reports on operating costs within functional areas.

  Supervises and manages the daily activities and performance of fulfillment and warehouse personnel.

  Develops KPI’s (Key Performance Indicators) and goals for fulfillment and warehouse personnel.

  Fulfillment

  Plans, organizes, and develops schedules to provide the required level of orders picking, packaging, and shipping finished goods for all projects and product lines.

  Monitors processes, adjusts schedules as needed, and ensures that products are picked, packaged, and shipped in a timely and cost-effective manner.

  Minimizes cost impacts and maintains transportation system on domestic and international freight that ensures business needs are met.

  Ensures Blue Force Gear Policy of “Every Order-Every Day” is followed.

  Warehouse

  Plans, organizes, and develops schedules to provide the required level of packaging for finished goods for all projects and product lines.

  Manages receiving of inbound goods and materials.

  Oversees the planning and organizing of receiving, storage, and distribution of all materials and supplies.

  Ensures all BIN locations are properly labeled and maintain 100% Scanning Efficiency.

  Inventory Control

  Develops, implements, and maintains policies, procedures, and material control systems to reduce costs, streamline procedures, and implement solutions.

  Maintains correctly balanced inventory levels on all purchased materials and supplies to prevent out of stock conditions and cash flow problems related to inventory.

  Works closely with Marketing, Sales, and Product Development to properly forecast new product timelines and sales.

  Facilities

  Oversees all building functions to include maintenance and repair.

  Negotiating bids and contracts for third party workers

  Coordinating with department heads and building contractors

  Planning building maintenance and operational programs

  Ensuring all the utility systems are inspected and in accordance with regulations to include but not limited to Fire Suppression System

  Educational Requirements :   A bachelor’s degree in business, logistics, materials management, industrial technology or related field is required.

   

  Previous Experience: 

  Minimum of 5 years in a leadership role and experience as a production, manufacturing, materials management, logistics and/or supply chain manager/director. 

  Know of production and manufacturing processes and techniques; quality standards; fulfillment; shipping, materials management; warehouse; and sewing machinery. 

  A proven track record of successful project management and continuous improvement skills. 

  Knowledge of lean manufacturing, process improvement techniques, and Six Sigma a plus. Tactical gear/textile knowledge is preferred.

  ERP, preferred Microsoft Dynamics, BC, experience 3+ years

  Competencies and Skills :

  Excellent communication and interpersonal skills

  Ability to read and speak English.

  A strong drive for results

  Planning and organizing skills.

  Critical thinking and problem-solving skills.

  Analytical skills

  Time management skills

  Attention to detail.

  Ability to adhere to deadlines.

  Decision making skills.

  Ability to work under pressure.

  Flexibility

  Proficient in Microsoft Office

  Proficient in ERP Systems (preferably Microsoft Dynamics – Business Central)

  Compensation & Benefit 

  Blue Force Gear offers opportunities for growth, work flexibility, competitive pay, and benefits. 

  Other Information 

  FLSA Classification: Exempt/Salary

  Blue Force Gear is an Equal Opportunity Employer and promotes a Drug Free Workplace.

  All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

  ​​​​​​​

   

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