Director of Data, Analytics and Advancement Services - Office of Institutional Advancement, Communications, and External Relations

　　Job ID

　　27731

　　Location

　　City College of New York

　　Full/Part Time

　　Full-Time

　　Regular/Temporary

　　Regular

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　　POSITION DETAILS

　　The Director of Data, Analytics and Advancement Services will report to the Vice President & Executive Director of the Office of Institutional Advancement and External Relations (OIACER) at the City College of New York. The Director of Data, Analytics and Advancement Services will provide data governance and advancement services leadership to support fundraising and alumni relations efforts within the Office of Institutional Advancement, Communications and External Relations. This is a highly collaborative, service-oriented position working with senior leaders in OIACER, and with colleagues across the college campus, schools and divisions.

　　In addition to the CUNY Title Overview, responsibilities include but are not limited to the following:

　　• Develop, implement and direct comprehensive and effective data strategies and initiatives to supportall aspects of fundraising and fundraising goals of the Foundation and senior OIACER leadership, including data policies and procedures, compliance, data integrity, data cleanup, data management,training, reporting and analytics, building on industry best practices

　　• Lead the teams responsible for donation processing, pledge management, database management, analytics, and reporting

　　• Ensure staff compliance with fundraising regulations, policies, procedures and best practices to maintain the accuracy, integrity, and security of donor data including setting appropriate policies/procedures and through continuous communication (verbal, written and implementation of formal training program)

　　• Analyze donor data to identify trends and opportunities that inform fundraising decisions and ensure that insights are communicated effectively across the organization

　　• Develop and oversee systems and processes that enable the fundraising team to maximize donor engagement and revenue

　　• Lead, develop and implement trainings in the usage of our donor management system (currently, Raiser’s Edge NXT).

　　• Collaborate with internal and external stakeholders (e.g., Communications, Development, Finance, Institutional Research, Academic Divisions, College-wide Programs, Consultants) to ensure smooth integration of fundraising systems and data with all relevant areas of the organization including collaborating with key partners to create, monitor and evaluate the beginning to end transactional processes, procedures and protocols for donor contributions that align with fundraising regulations and best practices and managing our high visibility projects related to our annual direct mail campaigns and EMSI/Lightcast alumni outcomes initiatives

　　• Collaborate with frontline fundraisers, prospect development, finance, events and communications teams to ensure that data-related procedures support, integrate, and drive increased effectiveness and efficiencies of these functions including regularly communicating with OIACER senior leadership to assess/identify donor related needs and create systems, processes and tools to help them meet their departmental goals

　　• Maintain a high level of professionalism and confidentiality in all matters, while communicating effectively with colleagues, donors, and other external stakeholders.

　　QUALIFICATIONS

　　Bachelor’s degree and eight years’ related experience required.

　　Preferred Qualifications :

　　• An advanced degree in information management, data science, or a similar field is preferred

　　• Eight years’ experience in advancement services/fundraising operations and data analysis, with at least four years in a managerial or leadership capacity

　　• Strong knowledge of Fundraising database systems, data analytics tools, and reporting software

　　• Demonstrated experience developing effective systems and processes related to data management, analysis, and reporting

　　• Excellent analytical skills, with a track record of using data to drive business decisions

　　• Exceptional project management skills with the ability to build, track, and manage multiple projects in a fast-paced, deadline-driven environment

　　• Excellent written and verbal communication skills, with the ability to convey technical information to a non-technical audience

　　CUNY TITLE OVERVIEW

　　Develops and implements strategies to secure major gifts to a College or Unit.

　　Creates and implements thoughtful strategies to attract gifts from donors and prospects; works with management to establish, and meet, goals and targets

　　Builds relationships, seeking new donors through prospecting using a variety of sources, and maintaining ongoing relationships with existing donors, collaborating with College and University management

　　Ensures reporting requirements are completed in timely and accurate manner; utilizes automated systems for tracking and reporting

　　Adheres to established protocols such as the University's gift acceptance policy

　　Performs related duties as assigned.

　　CUNY TITLE

　　Higher Education Officer

　　FLSA

　　Exempt

　　COMPENSATION AND BENEFITS

　　Salary range: $129,310 - $141,858. Salary commensurate with education and experience.

　　CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

　　HOW TO APPLY

　　If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions.

　　If you are viewing this job posting externally, please apply as follows:

　　Go to www.cuny.edu and click on "Employment"

　　Click "Search job listings"

　　Click on "More options to search for CUNY jobs"

　　Search for Job Opening ID number: 27731

　　Click on the "Apply Now" button and follow the instructions.

　　PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

　　CLOSING DATE

　　March 12, 2024

　　JOB SEARCH CATEGORY

　　CUNY Job Posting: Managerial/Professional

　　EQUAL EMPLOYMENT OPPORTUNITY

　　CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.