Overview
SPAR is a global leader in providing consumer solutions representing top-tier CPG partners and fortune 100 retailers across 10 countries. We are expanding our team and welcome you to consider SPAR to further your career. As the Director of Client Execution you will be required to travel to our clients up to 60% of the time. There the Director Of Client Execution will be interacting and building relationships, while ensuring their needs are being met. To be successful in this position you’ll need to have strong analytical thinking skills, excellent communication, and problem-solving skills to navigate the needs of our client. Your professional manor in providing solutions while paying attention to the details in delivering on the KPI’s will move you to the top.
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
Competitive pay
Benefits (Medical, Dental, Vision, Life, etc.)
401 K/ Roth
Generous Paid Time Off
Training and Career Development
Tuition reimbursement
Things to consider:
Travel up to 60% of the timeResponsibilities:
Experience as a leader to ensure deadlines and budgets are on track.
Hires, mentors, and develops a skill set of their District Management and Supervisor teams.
Conducts performance evaluations with direct reports by following company policy.
Travel to meet with clients, and SPAR Field Management, up to 50% of the time with variances in the amount of travel based on client needs and directives.
Attend client meetings to review current or upcoming programs.
The main operational point of contact for clients posts sales process to provide the following:
Obtain all relevant required materials up front to execute their program.
Identify reporting requirements the client would like to receive during the program.
Develop any action plans pre, during, and post-project to ensure successful completion of program.
Communicate with Client Service and Sales Teams to ensure all parties are aligned on what client needs are and the cadence in which they should be delivered.
Work with the Sales and Client Service Teams internally on any follow-up presentations that need to be made based on reporting requirements.
Work with Client Service Team to ensure billing information is accurate and timely reported into the system before the Client Service Team creates invoices.
Work with the Client Service Team to develop Budgets and forecasts throughout the course of the year.
Monitor and control costs including pay rates, access, travel and in-store time.
Actively participate in continuous improvements regarding projects such as group meetings, group calls, or special initiatives.
Demonstrate positive communication and management skills in compliance with company policies and practices.
Qualifications:
Bachelor’s Degree in related field or relevant experience
5-7 years’ experience as a project, mass merchandising, or retail Manager
Must be Perficient in Microsoft Office (Outlook, Excel, Word, and PowerPoint)
Proven experience in a leadership role is required
Excellent communication skills and the ability to anticipate the needs of customers
Must demonstrate strong analytical thinking skills
Should possess strong problem-solving skills and the ability to make sound judgement calls
Superior organizational and time management skills
Knowledge of customer service programs and databases, or the ability to learn new software quickly
Innovative, creative thinking skills
Ability to speak a second language is an asset
Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
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Job Locations US-IL-Chicago
Location : City Chicago
Location : State/Province IL
Location : Postal Code 60601
Location : Country US
ID 2024-99037
Type Regular Full-Time
Category Other