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Director, Infrastructure Support Montreal (T & I) (Hybrid)
Director, Infrastructure Support Montreal (T & I) (Hybrid)-March 2024
Montreal
Mar 31, 2026
About Director, Infrastructure Support Montreal (T & I) (Hybrid)

  Position Title:

  Director, Infrastructure Support Montreal (T & I) (Hybrid)

  Status of Employment:

  Permanent

  Position Language Requirement:

  French

  Language Skills:

  French (Reading), French (Speaking), French (Writing)

  Work at CBC/Radio-Canada

  At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

  Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

  Unposting Date:

  2024-02-04 11:59 PM

  Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

  Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

  A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

  This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

  Your role

  As the Director of this department you will direct a group of six managers who will be responsible for supervising employees with the primary job function of maintaining and supporting the technology used to produce and present content enjoyed by our Radio-Canada audiences.

  The primary requirement needed to succeed in this role is to be a person who is a natural human centric leader; capable of leading the department’s personnel as well as continuously interacting with our production partners. Strong communication skills, innovative problem solving skills and a compassionate approach provided to those in need of support are musts in addition to management competencies.

  The director should have proven experience in leading leaders; using coaching, mentoring and various means of communication, allowing them to fully understand immediate and long term issues which may occur when operating in 24/7 support environments.

  The director must possess a strategic mindset using critical thinking to adjust to the changing needs of the department and its mission.

  Leadership Competencies

  All leaders must exhibit and continuously develop the CBC/Radio-Canada leadership competencies.

  Radio-Canada Leadership Competencies:

  Strategic Mindset

  Persuasive Communications

  Accountability

  Critical Thinking

  Empathy

  Empathy, fairness and compassion are essential leadership competencies required in today’s technology divisions. This competency is fundamental in achieving positive results in this division

  Strategic Development

  Develop a sustainable support strategy which addresses the CBC/Radio-Canada’s Infrastructure Support needs:

  Developing a creative approach to continuous improvement and departmental and personnel development is paramount.

  Determine how to migrate from a product specific broadcast system support team to a more or well rounded team associated with IP systems for content production and presentation,

  Develop a strategy associated with overall support of large component entities such as regional and national network based distribution, digital edit systems including asset management.

  Develop a strategy which includes a collaboration method involving all T&I and D&O departments.

  Strategically elevate concepts such as Equity, Diversity and Inclusion, Women in Technology and Employee Wellness as pillars associated with a modern support department. Focus on improving retention, development and recruitment actions which support true team or community development.

  Tactical Duties

  Work with Finance Colleagues to deliver a balanced budget, looking for cost saving and efficiency improvements.

  Work with People and Culture to address staffing issues such as workload, career progression/development and recruitment.

  Have a full understanding of all the production resources utilised at the various Montreal locations: MRC, vMRC, Grande and Warehouse.

  Utilise critical thinking and data driven decision making in navigating complex issues, organisational structure, resource utilisation and process development/optimisation

  Personal Development

  Participate in People and Culture, Employee Engagement committee work such as bargaining committees, departmental communications concerns and recognition opportunities.

  Collaborate and participate in leadership activities associated with other T&I departments and other D&O departments.

  Collaborate with national and regional production partners to develop relationships which strengthen the department’s reputation.

  Candidates may be subject to skills and knowledge testing.

  We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

  CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] .

  You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

  Primary Location:

  1000, Rue Papineau, Montreal, Quebec, H2K 0C2

  Number of Openings:

  1

  Work Schedule:

  Full time

  At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

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