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Director, HCP Consulting Management
Director, HCP Consulting Management-March 2024
Center Valley
Mar 29, 2026
About Director, HCP Consulting Management

  Working Location: PENNSYLVANIA, CENTER VALLEY

  Workplace Flexibility: Hybrid

  Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

  Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

  Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

  Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

  We deliver on our purpose and our core values by staying True to Life.

  Job Description

  The Director of HCP Consulting Management is directly responsible for the implementation management and continuous improvement of HCP contracting and reimbursement activities in the OCA Region including US Latin America and Canada. The incumbent works closely with Legal Compliance Business and other relevant OCA and regional colleagues to develop implement manage and update as necessary compliant contracting strategies and practices between OCA and HCPs. Director of HCP Consulting Management works closely with counterparts at other Regional Business Centers including OT OEKG OCAP OCSM to ensure that all consulting activities involving OCA HCPs follow applicable laws regulations and policies. This position requires Knowledge of OCA's HCP contracting process; Knowledge of applicable US Federal and state regulations; Familiarity with relevant regulations outside the US and within the OCA region; Strong processes and staff management skills. Director of HCP Consulting Management is responsible for the HCP Consulting Management Department its staff policies and procedures. The incumbent will oversee the daily work of departmental staff interact with all relevant internal and external stakeholders to Improve workflow and processes Ensure all transactions are compliant and properly documented As needed improve and update practices to continuously enable efficient professional customer-friendly and compliant process of contracting with HCPs. Successfully meet and pass all internal end external audit and testing requirements. He/She will have experience managing change within an organization and experience leading cross functional teams in order to deliver results under Pressure.

  Job Duties

  Develops negotiates implements and as necessary updates strategy objectives and optimal processes for HCP-CM function.

  Partners with and supports business in the development of Annual Operating Plan (AOP) for all services requiring the utilization of HCP consulting services.

  Supports business as needed to ensure that the selection of HCP consultants is made on the basis of a specific bona fide business need and the consultant's qualifications and expertise.

  Ensures that existing processes for HCP contracting screening tiering FMV assignment reimbursement (HCP-CM Processes) are followed including in the situations where HCPs located in the OCA region provide consulting services to Olympus entities located in other geographies.

  Ensures that HCP-CM Processes are periodically reviewed and updates as necessary.

  Maintain thorough knowledge of OCA's HCP contracting process applicable US Federal and state regulations OCA Healthcare Compliance Code of Conduct and all associated standard operating procedures (SOPs).

  Ensures contracts with HCPs are in compliance with OCA policies and codes including but not limited to the Healthcare Compliance Code of Conduct and associated SOPs.

  The incumbent will be responsible for referring potential legal or compliance issues to the OCA legal and compliance departments as appropriate.

  Track metrics and create a monthly report for stakeholders and upper management updating the activity of the department and the status of HCP contracts and payments.

  Monitors incoming requests from stakeholders and prioritizes streamlines and expedites the contracting and payment processes to best meet stakeholder needs.

  Review monitor and assess services rendered pursuant to HCP Agreements to ensure receipt of appropriate work product in exchange for payment i.e. to confirm services are performed at fair market value.

  Provides oversight and management as appropriate to ensure that payments for services rendered are processed in a timely manner and that the database containing HCP agreements is properly/accurately updated.

  Identify issues problems and potential improvements with the software and tools used to track HCP engagements/payments and assist in facilitating bug-fixes and improvements.

  Exhibits all corporate and divisional expectations of people leaders to include but not be limited to developing employees managing employee performance/engagement promoting continuous improvement managing department business/communications driving organizational alignment selecting/retaining talent and consistently modeling excellence integrity and accountability.

  Performs other duties as assigned.

  Job Qualifications

  Required:

  Bachelor's degree in an applicable field (or suitable alternative education/degree combined with equivalent experience) is required. Advanced degree is preferred.

  Minimum of 7 years combined experience in roles requiring detailed work in a business process is required

  People management experience is required.

  Evidence of process management and/or process improvement activities is required.

  Minimum of 4 years experience managing HCP-CM or similar department.

  Must be PC literate (MS Word Excel PowerPoint Project).

  Preferred:

  Contract management experience is highly preferred

  An understanding of marketing professional education and sales training roles within a medical device or pharmaceutical company would be beneficial.

  Evidence of being an advanced user of Excel is a plus.

  Why join Olympus?

  Here, people matter—our health, our happiness, and our lives.

  Competitive salaries, annual bonus and 401(k)* with company match

  Comprehensive Medical, Dental, Visions coverage effective on start date

  24/7 Employee Assistance Program

  Free virtual live and on-demand wellness classes

  Work-life balance supportive culture with hybrid and remote roles

  12 Paid Holidays

  Educational Assistance

  Parental Leave and Adoption Assistance

  Volunteering and charitable donation match programs

  Diversity & Inclusion Programs including Colleague Affinity Networks

  On-Site Child Daycare, Café, Fitness Center**

  *US Only

  **Limited locations

  We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks .

  About us:

  Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

  Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

  Olympus is dedicated to building a diverse, inclusive and authentic workplace

  We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

  Let’s realize your potential, together.

  It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

  Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Medical Affairs

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