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Director, Cloud & Managed Apps
Director, Cloud & Managed Apps-August 2024
Berkeley Heights
Aug 27, 2025
About Director, Cloud & Managed Apps

  Home (https://careers.loreal.com/en_US/content/Home) / Job Search (https://careers.loreal.com/en_US/jobs/SearchJobs) / 171217

  Director, IT Managed Platforms Lead

  Berkeley Heights, NJ, New Jersey

  Apply now (https://careers.loreal.com/en_US/jobs/ApplicationMethods?jobId=171217)

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  Permanent

  Berkeley Heights, NJ, New Jersey

  Tech

  Full - Time

  09-Jan-2024

  Job Title Director, L'Oreal IT Cloud/AWS Solution Architect

  Division: L’Oreal IT

  Location: Berkeley Heights, NJ

  Reports To: AVP, Cloud & Managed Apps

  Who We Are:

  For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

  At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

  What You Will Do:

  The M anaged Platform Lead will report into the Assistant Vice President, Americas Cloud & Managed Apps Lead. This role will be an integral part of Americas Infrastructure Group and work closely with all the IT domain team ( i.e., Digital, Application , Cybersecurity, E-Commerce, Retail ) by providing expertise , design, engineering, troubleshooting of the cloud/on- prem platform with emphasis in AWS and /or Azure (GCP knowledge is a plus ) environment . C ollaborate  with project managers and engineers to ensure cloud computing best practices are followed and applied. The ideal candidate will be motivated and skilled individual who will be part of the core team that is designing, building, and managing services in L’Oreal . Candidate will be managing two direct reports and be involved in end-to-end delivery of Enterprise Cloud Projects, with primary hands -on contribution in building out Cloud Services as it relates to deployment of IaaS/PaaS applications.

  Contribute to the Cloud & Managed Apps. team and be a trusted advisor on the Americas Infrastructure group relating to public/private cloud/on-prem infrastructure:

  Design and implement new capabilities that address any gaps and provide an integrated end-to-end scalable enterprise-class service.

  Design, implement, manage, and maintain a stable, responsive, highly available public/private cloud/on-prem infrastructure.

  Provide expertise in DevOps architecture, implementation and “run” best practices.

  Work in conjunction with Digital, Enterprise Architecture, Applications, Data, IT Security, and IT Corporate teams to drive the long term and master plans within their environment.

  Develop architecture documents, reference patterns, artifacts, blueprints for solutions, dataflow diagrams.

  Participate in initiative/project discussions; provide cost estimation for infra, IaaS, PaaS services.

  Provide overall project communication to stakeholders and meet project requirements and stakeholder expectations.

  Understand challenges of cloud deployments and upgrades as well as resource allocations and how to execute them successfully.

  Troubleshoot problems in the operational infrastructure and applications, including follow-up problem resolution, root cause analysis and process improvement. Knowledge of IT integration/Systems integration is a plus.

  Manage implementation of infrastructure updates such as OS, DB, Tools etc.

  Ensure the service exceeds 99.9% up-time.

  Undertake and create Standard Operating Procedures (SOP’s)

  Undertake disaster recovery procedures if required.

  What We Are Looking For:

  Education & Experience Requirements

  BS or equivalent technical degree with 6-8 years of information technology experience

  Experience in data center operations in large enterprises including the implementation and support of private and hybrid public cloud computing environments.

  Worked with the delivery of large, complex solutions in hosted, or hybrid environments.

  7+ years of experience in IT industry, with broad understanding of compute, storage, security, and network infrastructure.

  A minimum of 6 years of experience managing infrastructure/applications in the cloud

  Deep understanding of various cloud services (Azure and/or AWS)

  Hands-on experience with large cloud deployments

  Cloud design for scalability, elasticity, and high availability

  Understanding of monitoring applications (i.e., ArcSight, SolarWinds, etc.) and logging (i.e., Splunk, DataDog, etc.)

  Experience working with Agile and DevOps organizations that deliver ‘Infrastructure as Code’ in small iterative releases using tool sets such as Docker, Cloud Formation, Elastic Beanstalk

  Ability to perform in a collaborative environment with a strong customer orientation (internal and external)

  Familiarity with ITIL methodology

  Excellent people skills at all levels within the organization

  Experience with DevOps tools, for example Jenkins, Chef

  Worked in an environment that has used Continuous Integration and Continuous Deployment (CI/CD)

  Ability to work in an VUCA environment.

  Knowledge of Firewall, networking, forward proxy, reverse proxy, DNS, CDN

  Firm grasp on cloud services (Azure, AWS or GCP), security, authentication scenarios

  Outstanding customer service and interaction skills, as well as excellent verbal and written communications skills.

  Ability to work independently under little supervision within a demanding client centric environment.

  Demonstrated ability to be a team player with a high level of initiative .

  What’s In It For You:

  (Medical, Dental, Vision, 401K, Pension Plan)

  (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

  VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

  (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

  (Think Tanks and Innovation Squads)

  Access to Mental Health & Wellness Programs

  Do not meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you are excited about this role but your past experience does not align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

  We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

  If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time.

  Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.

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