"Our healthcare client is looking for a UX Researcher in a 1-year freelance opportunity.Please highlight your experience with creating Jobs To Be Done frameworks in your application. This MUST be shown on your portfolio or resume to be considered.This role is:- 40 hours/week- Fully Remote (can also come onsite if preferred on occasion) - 1+ YearThe ideal UX Researcher:- 5+ years' relevant UX/CX experience, including 3+ years developing personas, journey maps, and creating Jobs To Be Done frameworks- Healthcare industry experience- A strong portfolio that includes examples of journey maps, personas, Jobs To Be Done frameworks and the impact of your work across the company and intended audiences- Consumer-centric mindset with experience conducting research, synthesizing insights, and leading Human Centered Design activities- Strong collaboration and relationship building skills!- Strong presentation skills- Bachelors DegreeThe purpose of this role is to gain a better understanding of the customer experience and how they interact with their website. UX Researcher Job Responsibilities include:- Establish the vision and road map for broker journeys (initial focus, desired outcomes, stakeholders, timing and action)- Conduct primary and secondary research, interviews, workshops, and partner with key stakeholders to establish audience (personas) and needs- Evaluate processes, conduct research, gather data and solicit stakeholder feedback to develop journey maps spanning all audience channels, mediums and devices- Effectively analyze journey maps for opportunities, pain points, moments that matter and inefficiencies across channels, touch points and platforms - Conduct virtual workshops with large groups of stakeholders to refine and align on key artifacts- Create and execute research to use along with other data such as analytics and market research to provide key insights and prioritized recommendationsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Submit resume (and samples if applicable) to: [email protected] Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.PDN-9aab7b7e-cb67-41ed-ad0c-a90bc96f6a65"