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Director, Carat Digital Marketing
Director, Carat Digital Marketing-August 2024
New York
Aug 31, 2025
About Director, Carat Digital Marketing

  Calling all innovators - find your future at Fiserv.

  We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

  Job Title

  Director, Carat Digital Marketing

  What does a great Director, Carat Digital Marketing do?

  Carat is the global commerce platform from Fiserv that orchestrates payments and experiences for the world's largest merchants. This important senior marketing role is responsible for leading digital marketing in one of the highest growth areas for Fiserv.

  In this role, you will be responsible for end-to-end product marketing across a range of complex solutions. Working in partnership with Product, Sales and Digital Marketing teams to develop compelling go-to-market messaging, manage asset creation, and drive our digital and client storytelling. You will be responsible for the development of thought-leadership and other forms of content marketing, ensuring successful distribution and amplification across sales and social channels.

  This role will also be aligned to specific product teams where you will be responsible for a greater level of competitive assessment and Sales Enablement, including messaging and pitch development.

  You're the kind of person who:

  Is able to clearly create and communicate value propositions to different client buying personas, combining multiple products/solutions

  Is great at building impactful presentations using PowerPoint

  Basic Qualifications for Consideration:

  More than 5 years product marketing experience, or experience in client-facing roles to Enterprise CorporatesStrong communicator and fluent in PowerPoint

  Experience leading change to the way a product or solution is messaged and sold

  Experience in Adobe tech stack and Adobe Experience Manager (AEM), in particular

  Preferred experience:

  Experience with Gift Card and/or Loyalty programs or similar knowledge of Corporate and/or Merchant commerce journeys

  Experience creating or editing published thought-leadership

  Creative design experience

  Travel required: 10%

  Salary Range

  $114,100.00 - $192,200.00

  These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

  Thank you for considering employment with Fiserv. Please:

  Apply using your legal name

  Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

  What you should know about us:

  Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

  Our commitment to Diversity and Inclusion:

  Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  Warning about fake job posts:

  Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

  Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

  If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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