Description

　　Customer Service Representatives might be interested in this technology field opportunity via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This Sherman Oaks, California Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity.

　　Your responsibilities in this role

　　Organize and route incoming telephone calls

　　Retrieve and oversee the sending of written business communications

　　By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

　　Deliver outstanding, friendly customer service in a timely fashion

　　Requirements - Hands-on knowledge of MS Office Suite

　　Excellent problem-solving skills

　　Excellent verbal, written, and social skills

　　Excellent customer service and office administrative skills

　　Ability to navigate multiple computer systems, applications, and utilize search tools to find information

　　No stranger to performing extensive research to resolve complex customer inquiries

　　Comfort and confidence when interacting with internal and external partners and clients/customers

　　1+ years of past relevant experience

　　Proficiency in Assist Customers

　　Comprehensive knowledge of Call Center Customer Service

　　Expertise in Call Center Customer Service

　　Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyEnthusiastic attitude and an engaging businesslike approach

　　If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .