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Digital Program Manager Retail & Sales, The Durant Guild
Digital Program Manager Retail & Sales, The Durant Guild-December 2024
Shanghai
Dec 15, 2025
ABOUT GENERAL MOTORS
We are committed to advancing an all-electric future that is inclusive and accessible to all as we transition from automaker to platform innovator.
10,000+ employees
Consumer Goods & Services, Technology
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About Digital Program Manager Retail & Sales, The Durant Guild

  Job Description

  Position: Digital Program Manager Retail & Sales, The Durant Guild

  Location: Shanghai, China

  Reporting to: PMO&BO Senior Manager, The Durant Guild

  Main purpose of this position:

  The primary purpose of the Digital Program Manager Retail & Sales, The Durant Guild is to enhance existing project management lifecycle methodology and support PMO&BO senior manager to build up The Durant Guild portfolio management, to setup a comprehensive measurement ecosystem to manage measure overall Vehicle & Digital Product initiatives by leveraging Digital Huddle Plus. And majorly focus on retail, sales and delivery related strategic digital programs and projects.

  Roles and Responsibilities

  Play as program manager to lead retail, sales and delivery related strategic digital programs under DTC model, work closely with product managers, release train engineers and development teams cross various regions include China, US, Australia and EU.

  Support to develop The Durant Guild iconic portfolio management methodology, Product and Project management methodology, and a comprehensive measurement ecosystem to manage efficiency, productivity for Product Managers, Product Owners, Designers, and Project managers

  Manage the Durant Guild suppliers with quantified KPIs to support Product Manager team, Design team and project manager team to achieve aggressive goals

  Establish productive relationships with global business functions and be involved in relationship building and cultivation with internal and 3rd party service providers

  Control and manage Vehicle and digital product overall budget forecast and actual to meet ±5% variance target month over month

  Work closely with Cybersecurity, GRC, Information Security, Legal, Compliance and other supporting function teams to secure Product and Project moving forward with controlled risk and issue acceptable rate.

  Make trade-off decisions related to feature importance vs. technical feasibility and timing for a given development sprint cycle

  Effectively communicate strategy concepts and solutions to leadership to gain buy-in

  Build and lead a winning team to help deliver on your goals and objectives

  Required Qualifications and Experience

  CET 6 or above English capability, TOEFL or IELTS would be preferred

  Degree holder or equivalent, majoring in Strategy/Management/Digital Communication or relevant field

  Knowledge of automotive digital experience, customer trends

  Knowledge of DTC customer ownership management focusing on online channel

  5+ years of experience in Program management and technical/information technology project management

  Experience working under pressure with various stakeholder teams

  Experience of agile software development process

  Familiarity with alternative business models and ability to apply to a range of opportunities

  Drive to result under high pressure, logic thinking and able to see the whole picture

  Experience of Joint Venture and other 3rd parties relationship management

  Skills and Abilities:

  Excellent strategic agility – ability to recognize & capitalize on opportunities, identify and avoid threats, and pivot when needed

  Excellent communication skills in both English and Chinese

  Strong collaboration, influencing, and negotiation skills

  Customer focus

  Relationship skills to create a network of contacts internally and externally

  Good analytical skills

  About GM

  Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

  Why Join Us

  We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

  Diversity Information

  General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

  We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

  We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

  Our Company (https://search-careers.gm.com/en/working-at-gm/)

  Our Culture

  How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

  Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

  Explore our global location s

  The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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