Job Family: Marketing

　　Req ID: 403337

　　Digital Marketing Manager

　　Global Marketing Services (GMS) is the Group-wide in-house partner for all sales and marketing issues. Sales and marketing strategies, communication concepts, global market research projects, customer experience optimization, automated sales and marketing solutions, sales management: all this and much more is part of our diverse and innovative portfolio, which is available to all Siemens units and regions. We offer an extremely varied and inspiring working environment.

　　The roles of the Digital Marketing Manager encompass being responsible for developing a trusted advisor relationship with multiple stakeholders, acting as the primary point of contact to scope, direct, provide consultation, and ensure successful delivery of digital marketing projects.

　　This will include end-to-end external and internal marketing efforts, including strategy, email campaigns, webpage development, data acquisition, lead management, presentations, graphics and video production, social media, platform training and support, and other marketing activities.

　　The ideal candidate has a positive, service-oriented demeanor, excellent interpersonal communication skills, and is keenly empathetic to build strong customer and team relationships.

　　This person should demonstrate exceptional customer service, project management, and problem-solving skills, can work and act independently with minimal to no supervision, be detail-oriented and organized, and must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.

　　This is a fully remote position that can be based anywhere in the USA.

　　Essential Duties and Responsibilities

　　Serve as the primary point of contact with customers to scope and set up contracts for new projects, facilitate coordination and communication among stakeholders, manage project timelines, and maintain a trusted advisor relationship.

　　Collaborate closely with stakeholders to provide expert-level consultation and delivery of projects with the goal to exceed customer expectations.

　　Proactively explore new opportunities to expand services with new and existing customers.

　　Seek out solutions and opportunities for innovation to address customer pain points.

　　Develop favorable relationships with customers and global partners, ensuring that their needs and goals are consistently achieved.

　　Manage open tasks and assignments, regularly prioritizing based on evolving business need and urgency.

　　Support delivery of digital marketing services.

　　Qualifications

　　Basic

　　4-year undergraduate degree and 5+ years in customer success, sales, account management or marketing manager roles supporting enterprise customers.

　　3+ years of experience in roles that include content creation, including writing and distilling information to create presentations, website content, articles, and social media posts in accordance with brand guidelines.

　　2+ years of experience in roles that include at least two of the following:

　　Adding/editing website content

　　Managing paid social media campaigns

　　Managing content on sales enablement platforms

　　Managing contact data and creating campaign assets (emails, segments, and programs) on marketing automation or CRM platforms

　　Highly proficient with Microsoft Office software (Word, PowerPoint, Excel, Visio).

　　Proficient with project management and collaboration software, such as Jira, Asana, Monday, Wrike, Confluence or SharePoint.

　　Experience managing a revenue-based quota.

　　Preferred

　　Experience explaining technical solutions, establishing goals, developing opportunities, selling business cases, and improving customer experience.

　　Ability to build rapport and trust with your colleagues in a remote setting.

　　Passion for continuous learning.

　　Experience working with stakeholders in multiple geographic regions.

　　Diplomatic and poised under pressure, managing multiple projects with strong attention to detail and able to cope with tight deadlines.

　　Proven ability to establish yourself as a trusted advisor with customer stakeholders to drive business outcomes.

　　Proactive self-starter able to work both independently and as part of a team in a fast-paced environment.

　　Process focused with creative problem-solving abilities who is always searching for a better way to achieve a goal.

　　Ability to balance competing priorities and appropriately assign milestones for completion when faced with resource constraints.

　　Demonstrate flexibility, adaptability, responsiveness, and empathy.

　　Agency or consulting experience.

　　Ability to build collaborative relationships internally across product, sales, support, and marketing to facilitate a seamless customer experience within a highly complex, multi-layered organization.

　　You’ll benefit from:

　　Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

　　The pay range for this position is $72,400-$124,100 The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

　　Create a better #TomorrowWithUs

　　About Siemens:

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

　　Our Commitment to Diversity, Equity, and Inclusion:

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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