First Solar reserves the right to offer you a role most applicable to your experience and skillset.Basic Job Functions:Develops software, configures high-level software packages, and provides the final level of support for First Solar's Manufacturing Systems and data architectures.Education/Experience:Master's degree in Information Technology with two years of related work experience ORBachelor's degree in Information Technology with four years of related work experience or two years of First Solar IT Experience ORAssociate's degree in Information Technology with six years of related work experience or four years of First Solar IT Experience ORHigh School Diploma or GED with eight years equivalent external work experience or six years of First Solar IT experience4+ years in either manufacturing systems or on software development teams using Microsoft .NET technologiesRequired Skills/Competencies:Troubleshooting and programming software solutions based on multi-tiered architecture using C#, XAML, ASP.NET, JavaScript, and T-SQL, designing data structures, and using/configuring SQL Server databases.Experience with AngularJS and SQL Server Integration Services (SSIS) is preferred.Experience in developing, deploying, and supporting Windows mobile applications is a plus.Proven experience with software development life cycle, agile teams, change management process, and version control packages.Object-oriented languages.Proven ability and knowledge of computer technology.Excellent communication and organization skills.Logical troubleshooting.Proven interpersonal skills.Global experience providing tier three support in a manufacturing environment preferred.Essential Responsibilities:Develops new software systems and modifies existing ones for First Solar's manufacturing, reliability, and R&D processes.Is responsible for hyper care and expert-level support on global applications for manufacturing, database, and related systems.Assists administrators (server admins, network admins, and DB admins) in troubleshooting enterprise-level problems.Documents recurring issues and present possible solutions.Interfaces with other departments and supplier representatives.Exercises effective communications levels and foster team building.Adheres to all safety procedures and good housekeeping standards.Undertakes analytical activities and delivers analysis outputs, in accordance with customer needs and conforming to agreed standards.Maintains knowledge of specific technical specialists provides detailed advice regarding their application and executes specialized tasks. The specialism can be any area of information or communication technology, technique, method, product, or application area.Within given research goals, builds on and refines appropriate outline ideas for research, i.e. evaluation, development, demonstration and implementation. Uses available resources to gain an up-to-date knowledge of any relevant IT field. Reports on work carried out and may contribute sections of material of publication quality.Maintains awareness of opportunities provided by new technology to address challenges or to enable new ways of working. Within own sphere of influence, works to further organizational goals, using emerging technologies and products. Contributes to briefings and presentations about their relevance and potential value to the organization.Provides expertise and support on use of methods and tools.Applies data analysis and data modeling techniques to establish, modify or maintain a data structure and its associated components (entity descriptions, relationship descriptions, attribute definitions).Undertakes complete design of simple applications using simple templates and tools. Assists as part of a team on design of components of larger systems. Produces detailed d