Description

　　Explaining intricate technical information to the non-technical user is an essential skill for this position. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half has a Desktop Support Technician role with a company in the High Tech - Electronics industry that may be the position for you, if that sounds like you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is a long-term contract / temporary to hire opportunity based in the Malvern, Pennsylvania, area.

　　Responsibilities:

　　Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

　　Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

　　Deliver computer desktop support in accordance with established policies and procedures

　　Solve computer problems, and implement appropriate action/solutions

　　Create records of daily data communication transactions, issues and remedial actions taken or installation activities

　　Interface regularly and effectively with ticket submitters

　　Coordinate hardware repairs with the appropriate vendors

　　Requirements

　　Desktop support or related experience

　　Solid understanding of Microsoft Office 365

　　Experience writing procedure manuals, user instructions, business correspondence, and general report writing

　　Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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