Desktop Support Analyst

　　Onsite-Rock Island, IL

　　Technical Skill

　　Desktop Experience

　　Windows

　　Active Directory

　　SCCM, InTune

　　CompTIA Security+

　　Description

　　This position will work onsite within a team environment. You will be responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware and software for a government agency.Duties

　　Providing support to clients in resolving moderate to complex system or IT operation problems.

　　Performing computer operations functions, including planning, integration, and verification for IT systems.

　　Recommend Desktop solutions and provide support, solutions, and suggestions to a development team.

　　Adjust resource books, manuals and maintenance service plans; working with the information security team to support NEC-RIA; provides remediation and troubleshooting for system-related change requests.

　　Install new / rebuild existing equipment and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

　　Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.

　　Develop and maintain installation and configuration procedures.

　　Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

　　Create, change, and delete user accounts per request.

　　Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

　　Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

　　Maintain operational, configuration, or other procedures.

　　Additional

　　Degree in Computer Science, Information Technology, or related discipline

　　Experience performing systems administration functions

　　Nice to Have's

　　Comfortable with most aspects of operating system administration; for example, configuration of mail systems, system installation and configuration, printer systems, fundamentals of security, installing third-party software.

　　Familiarity with Microsoft Active Directory/GPO integration with SCCM.

　　Schedule

　　Onsite 5x per week

　　1st shift core hours

　　Monday-Friday

　　Rotating On-Call, 1x per month

　　Start Date

　　In-person Interviews: Jan 23-Jan 30

　　Start Date: February 19

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.