Desktop Specialist

　　  Introduction:

　　Elevate your career as a Desktop Specialist at Avanade, where you'll play a crucial role in maintaining Windows Desktop/Laptops, driving excellence in client support and technical expertise.

　　Come join us:

　　Join Avanade as a Desktop specialist; In this role, you will provide technical support to our clients. You will be responsible for installing, configuring, troubleshooting, and maintaining laptops and desktops, as well as ensuring that they are secure and up-to-date. You will also assist users with any issues they may have with Microsoft Windows, software applications, network connectivity, printers, and other devices. Together We do what matters.

　　What you’ll do:

　　Set up, repair, & upgrade laptops and desktops according to company standards & policiesDiagnose and resolve hardware and software issues in a timely and professional mannerProvide user support and training on Microsoft Windows, Office 365, and other applicationsMonitor & maintain the security & performance of laptops/desktops, including antivirus, updates, backups, and encryptionDocument and report any incidents, problems, or requests using the ticketing systemCoordinate with other IT staff and vendors to ensure the quality and availability of IT servicesStay updated on the latest technologies and best practices in desktop supportSkills and experiences:

　　Windows 10/11Active DirectoryOffice 365Desktop/Laptop HardwareApplication PackagingMicrosoft Security Updates, Antivirus & Disk Encryption

　　About you:

　　Characteristics that can spell success for this role:

　　You are fluent in both French and English.You collaborate seamlessly and exhibit effective written and verbal communication skills.You must be able to work on-site and travel to different locations as needed.You can troubleshoot and resolve technical issues in a fast-paced environment.You possess a strong knowledge of Microsoft Windows 11, Office 365, Active Directory, laptop and desktop hardware, software, and peripherals.Enjoy your career

　　Some of the best things about working at Avanade 

　　Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)   Real-time access to technical and skilled resources globally   Dedicated career advisor to encourage your growth  Engaged and helpful coworkers genuinely interested in you  

　　Find out more about some of our benefits [1] here. 

　　A great place to work

　　As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look! Together we do what matters. 

　　We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page. 

　　Create a future for our people that focuses on 

　　• Expanding your thinking   • Experimenting courageously   • Learning and pivoting 

　　Inspire greatness in our people by 

　　• Empowering every voice   • Encouraging boldness   • Celebrating progress  

　　Accelerate the impact of our people by 

　　• Amazing the client   • Prioritizing what matters    • Acting as one 

　　Learn more 

　　Interested in knowing what’s going on inside Avanade? Check out our blogs: 

　　[3] Avanade Insights - exchange ideas that drive tomorrow’s innovation  [4] Inside Avanade - explore what life is like working at Avanade 

　　References

　　Visible links1. https://www.avanade.com/en-gb/career/benefits2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity3. https://www.avanade.com/en/blogs/avanade-insights4. https://www.avanade.com/en/blogs/inside-avanade

　　Employment Transparency

　　Avanade® is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status.

　　Federal Notices

　　EEO is the Law Poster: https://sandboxavanadestaging.avature.net/portal/8/files/eeocselfprint_poster.pdf

　　EEO is the Law Poster: Supplement https://sandboxavanadestaging.avature.net/portal/8/files/OFCCPEEOSupplementFinalJRFQA508c.pdf

　　E-Verify Participation: Poster https://sandboxavanadestaging.avature.net/portal/8/files/E-VerifyParticipationPoster.pdf

　　Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf

　　Pay Transparency Policy: https://sandboxavanadestaging.avature.net/portal/8/files/pay-transpEnglishunformattedESQA508c.pdf

　　State Notices

　　Los Angeles Notice: https://sandboxavanadestaging.avature.net/portal/8/files/Banthe%20BoxPosterPrivateEmployersasof82318.pdf

　　Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at [email protected] or call (206) 239-5610 and let us know the nature of your request and your contact information.