Job Summary:

　　Venue: O2 Academy Bournemouth

　　Company: Academy Music Group

　　Location: Bournemouth

　　Reports to: General Manager

　　Working hours: Full-time

　　Role

　　The deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Bournemouth and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

　　Our team

　　The deputy general manager is an integral role at our prestigious entertainment venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

　　About you

　　Successful background in the live entertainment industry or venue management

　　Experience of working as a manager or in an operational role

　　Proven track record in managing live performances and events

　　Knowledge of health and safety regulations and licensing

　　Excellent communication and diplomacy skills

　　Proficient in Microsoft Office packages

　　Understanding of booking and promotion of live events

　　Good control of operating costs and budgeting

　　Self-motivated and results driven

　　What we need

　　Personal licence holder

　　First-class client and customer service

　　Demonstrable leadership and motivation of others

　　Passionate and enthusiastic for the live events industry

　　Flexibility to work irregular hours (weekends/evenings/public holidays)

　　Willingness to build positive working relationships

　　A proactive organiser in problem-solving who can negotiate solutions

　　What you’ll be doing

　　Deputise for the general manager in overseeing all venue operations and departments

　　Duty manage events and programming to the highest standard

　　Work collaboratively with the venue team, local authority and Company head office

　　Act as a point of contact and venue liaison for all contracted events and touring parties

　　Maximise the events diary with the general manager

　　Maintain first-rate relationships with clients and partners

　　Support the general manager in forecasting and budgeting

　　Track and review cost estimates and expenses

　　Contribute to the Company business objectives and commercial targets

　　Liaise with outsourced contractors and service providers

　　Ensure all paperwork and reporting is completed and professionally retained

　　Assist the general manager in all licencing administration and risk assessment

　　Adhere to all existing and new health and safety legislation

　　Comply with all Company guidelines and working practices

　　Ensure the venue is maintained to the highest standards

　　Communicate any building or department issues to the general manager

　　Line management and training of team members as required

　　To publicly represent the venue and Company in a professional manner

　　Equal opportunities

　　We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

　　Our company

　　Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.

　　AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

　　APPLICATION DEADLINE: Monday 5th February 2024. We reserve the right to close applications at any time so encourage early application.

　　About Us

　　Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

　　We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

　　There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.