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Deposit Operations Representative- File Maintenance
Deposit Operations Representative- File Maintenance-March 2024
Virtual
Mar 28, 2026
About Deposit Operations Representative- File Maintenance

  Overview

  At MidWest One, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

  This position is responsible for a variety of office/clerical tasks involving expertise regarding the operational support for the Bank’s account/portfolio maintenance process. The File Maintenance Review Specialist needs an understanding of how accounts and portfolios are set up, how maintenance affects set up, and have a clear understanding of account ownership. Finally, this individual needs to know who can make what kind of a change bankwide.

  Responsibilities

  Review all maintenance requests on our Core system once the change has been made to make sure that proper codes were changed, and the actual request was administered

  Review changes completed in Shazam to ensure that information is correct.

  Review card orders daily.

  Document and follow up on any errors that are found.

  Process subpoenas and complete research requests including death verifications.

  Special projects as assigned, executed, and delivered within required timeframes, which may include supporting other department related functions.

  Review and update procedures associated with this job description at least annually.

  Assure compliance with all Bank policies and procedures as well as applicable state and federal banking regulations

  Other duties may be assigned

  The Perks!

  Competitive base compensation with additional performance-based incentives (incentives vary depending on role)

  Career development and c ontinuous learning opportunities

  Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more

  100% vested 401(k) Retirement Plan with company match

  Medical, Dental, and Vision insurance

  Flex spending plan & Health savings accounts with employer contribution

  Student Loan Debt Reduction Program & Tuition Assistance Plan

  Employee Stock Ownership Plan

  Employer provided group life insurance with option to purchase additional life insurance for you and your family members

  Employer provided long term and short term disability insurance

  Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance

  Wellness Program

  Free banking services and other financial services discounts

  Take Your Dog to Work Day in June

  Employee Rally Day- a day of celebration and recognition !

  Qualifications

  High school diploma or general education degree with some post high school education or related work experience preferred; or equivalent combination of education and experience.

  We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

  Now that you know more about us and the position, next step is for you apply so we can learn about you!

  Location : LocationUS-IA-Iowa City

  StatusNon-Exempt

  TypeFull-Time

  CityIowa City

  StateIA

  Hours Per Week40

  Benefits PackageYes - Full Time Package

  Location : Address 2500 South Clinton Street

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