Title: DEPARTMENT MANAGER - FULL TIME +BENEFITS - TOUCH N GO NORTH ISLAND Location: United States-California-San Diego Job Number: 2400008B Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families BENEFITS By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: · PAID ANNUAL AND SICK LEAVE · MEDICAL/DENTAL INSURANCE · FLEXIBLE SPENDING ACCOUNT · PENSION PLAN · 401k SAVINGS PLAN · LIFE INSURANCE · TAX FREE SHOPPING PRIVILEGES Description - External Job Summary : Manages sales activities in assigned retail and or mall services departments. Ensures department s are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities : Responsible for department level execution of retail and or assigned mall services business strategies procedures and policies. -Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. -Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. -Reviews department s merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise in-stock position stock assortment product salability local demand trends and requirements etc. -Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers Store Managers regarding departmental promotions sales goals and budgets. -Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. -Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers Store Manager etc. -Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. -Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. - Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. -Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. -Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE Three years’ experience in responsible work that enabled the applicant to gain a general knowledge of merchandising and retail practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of academic study above the high school level may be substituted for each 9 months of experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE One year of responsible experience which provided a knowledge of retail and or service type operations practices and procedures and an understanding of management methods and techniques utilized in monitoring developing and improving operational plans or similar work which demonstrated improving operational plans maintenance of inventory levels and stock controls customer services maintenance of equipment exempt or nonexempt supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to perform the work of the position. . Job: Store Management