MassHealth is seeking qualified applicants for the position of Data Integrity Operations Managerwithin the Data & Analytics department. Reporting to the Director of Data Integrity, the Data Integrity Operations Manager will lead the department’s Data Governance program to establish common understanding of shared data and enable cross-functional collaboration across MassHealth. _Background:_ MassHealth is Massachusetts’ Medicaid and Children’s Health Insurance Program. MassHealth provides comprehensive health care coverage to more than 2 million residents of the Commonwealth, including 40% of all Massachusetts children and 60% of all residents with disabilities. MassHealth’s mission is to improve the health outcomes of our diverse members and their families by providing access to integrated health care services that sustainably and equitably promote health, well-being, independence, and quality of life. MassHealth operates as part of the Massachusetts Executive Office of Health and Human Services (EOHHS) and partners closely with other EOHHS agencies. The Data Integrity Team was formed in 2019 under the Data & Analytics department to coordinate data quality and data management processes across MassHealth.Our mission is to maximize the business value delivered by MassHealth data assets by promoting data management best practices. Alongside our business and technical partners, we assess data quality to confirm data is complete, accurate, consistent, reliable, and timely to allow other teams to complete their essential job functions and workflows. We manage data governance to codify policies and ensure updates to data assets meet current business needs and can adapt to future ones. _Duties and Responsibilities (these duties are a general summary and not all inclusive):_ Managethe department’s Data Governance program and roadmap. * Prepare agenda and meeting materials for recurring Data Governance board meeting series. * Facilitate discussion regarding data policies and standards to drive consensus, action items, and/or decisions amongst the Board. * Manage a backlog of Data Governance topics; ensure topics are clear, timely, accurate, and relevant when presented to the Board. * Provide updates to Data & Analytics leadership team to discuss objectives and ensure the Board is aligned with their directive. Lead projects and workstreams to define data policies and standards with Data Owners and Stewards. * Initiate and lead workgroups with a subset of Board members to gather information and options for new or forthcoming updates to policies and standards. * Identify stakeholders from the Data Governance Board and across MassHealth to ensure the necessary team members are engaged to inform and make recommendations. * Capture information and decisions to codify processes and workflows in requirement documents, process flows, data flows, or other formats. Serve as a Data Translator for MassHealth and promote data management best practices with business users. * Identify stakeholders from the Data Governance Board and across MassHealth to ensure the necessary team members are engaged to inform and make recommendations. * Capture information and decisions to codify processes and workflows in requirement documents, process flows, data flows, or other formats. _Required Qualifications:_ * Ability to set goals and strive for excellence or improvement. * Ability to identify a problem or opportunity and take action to address current or future problems and opportunities. * Ability to think through problems, organize information, and identify key factors and underlying causes to generate solutions. * Ability to work cooperatively with others and be part of a team. _Preferred Qualifications:_ * 3-5 years of experience in data management, analytics, operations, product management, or consulting, or other relevant work experience is preferred. * Demonstrated problem solving and analytical skills. * Knowledge of Data Management, including data governance and data quality. * Experience with Project Management, including workplan development and issue & risk mitigation. * Collaboration with cross-functional teams across Business, Analytics, and Technology. * Proven ability to communicate effectively with both business and technical stakeholders. * Proven ability tolead effective meetings and work sessions, with all levels of staff and leadership. * Experience creating and synthesizing business process workflows and data flows. * Experience with SQL and relational databases. * Experience or familiarity with healthcare industry, including health plan. administration, claims processing, and/or Medicaid/Medicare policy. * Strong customer service orientation with the ability to understand customer needs. * Strong relationship building capabilities with a focus on partnership. * Have a high willingness learn new subject matter, skills and technologies. * Comfortable with ambiguity and conflicting information. * Ability to clearly articulate project or program needs to accomplish goals. * Excellent time management skills, ability to multi-task, and work under time constraints. * Knowledge of Microsoft Office Suite of Products. _TO APPLY:_ Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. _About MASSHEALTH:_ To improve the health outcomes of our diverse members and their families by providing access to integrated health care services that promote sustainable & equitable health, well-being, independence and quality of life. For more information about our agency and programs please visit: www.mass.gov/masshealth __ _Pre-Offer Process:_ A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Exec Office Of Health and Human Services *Title: *Data Integrity Operations Manager Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 240000FW