Job Responsibilities

　　Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance and participating in customer outreach activities

　　Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic , suggesting solutions based on customer interest and needs

　　Maintains knowledge of Lands End website navigation and leverages this option for customer solutions when the product is not available in the store

　　Processes customer transactions efficiently using the POS and online systems include sales, returns, exchanges, etc in accordance to authorized procedure

　　Maintains knowledge of Lands End products and services, along with current fashion trends to enhance level of customer service and generate sales

　　Performs markdown and other promotional activities as needed

　　Responsible for stock replenishment and adhering to visual brand standards

　　Qualifications:

　　Excellent selling skills

　　Ability to communicate effectively with customers and fellow employees

　　Ability to receive feedback and take action when appropriate

　　Ability to follow written and verbal instruction and meet deadlines on projects/tasks

　　Flexibility and adaptable to change

　　Knowledge of Lands End merchandise is strongly preferred

　　Availability and flexibility to work varied hours to support the needs of the business

　　Ability to stand for long periods of time

　　Ability to lift boxes up to 40 lbs

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity