Data Center Operations AnalystRemote - United StatesJR009936

　　Position Summary

　　The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments. This is an overnight shift position.

　　Position reports to Manager, Information Technology – IBMi

　　Key Areas of Focus for this Role

　　Fully functional and self-directed

　　High complexity assignments – augmentation and/or independent segment owner

　　Moderate complexity assignments – augmentation (1 or >) or owner

　　Low complexity assignments – owner (1 or >)

　　May lead another individual

　　Ability to see whole picture

　　Perform some operations requirements and provide training for level 1 associates.

　　Understand data enter environments and applications.

　　Participate in technical solutions for clients and operations environments.

　　Scheduling software support.

　　Internal / external reporting

　　Troubleshoot simple issues with schedule, code promotion or reporting.

　　Evaluate processes/documentation for enhancement

　　What the Ideal Candidate Brings to this Role

　　Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

　　Required Qualifications

　　Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience

　　5 years experience in IT and with a Job Scheduler.

　　Proficient in MS Office (Excel, Word, and Outlook)

　　Strong written / verbal Communication skills

　　Designing skills

　　Analytical and Critical thinking skills

　　Ability to represent Ensono in a professional manner to clients

　　Job Scheduler product knowledge

　　Knowledge of mainframe (TSO, SDSF, TMS, QuickRef) and server scripts (read & codeMidrange server knowledge)

　　Other Qualifications

　　Knowledge of the following:

　　FTP

　　EasyTrieve

　　SAS

　　File Aid

　　Microsoft (Visio)

　　Smart automation skills

　　SharePoint

　　WhyEnsono (https://www.ensono.com/company/culture/) ?

　　Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

　　We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

　　Unlimited Paid Day Off (PDO) Plan

　　Two robust health plan options through Blue Cross Blue Shield

　　401(k) with a generous company match

　　Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

　　Depending on location, ability to take advantage of fitness centers

　　Wellness program

　　Flexible work schedule

　　Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

　　Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

　　If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] .

　　JR009936