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Customer Site Service Rep
Customer Site Service Rep-March 2024
Global
Mar 28, 2026
About Customer Site Service Rep

  Customer Site Service Rep

  LOCATION

  COMPANY

  JOB FIELD

  JOB TYPE

  JOB ID

  LOCATION

  COMPANY

  JOB FIELD

  JOB TYPE

  JOB ID

  Now Hiring! OEM Customer Site Service Rep

  Smyrna, TN

  We need YOU!

  Where the chemistry happens…

  Our Automotive Coatings group produces innovative and sustainable automotive OEM and refinish coatings, decorative paints and employs nearly 12,000 globally!

  As a Customer Site Service Rep, you create chemistry by…

  Measuring, monitoring, reporting, and analyzing product and processing performance (coatings field analysis), also measuring, and monitoring inventory.

  Supporting the efforts of the Technical Service Team through data collection and analysis.

  Participating within the site service team safety program.

  Complying to the Assembly Plant Service Process in the customer plant.

  Supporting customer and internal project schedule compliance through coatings field analysis activities, also supporting launch activities through coatings field analysis.

  Providing information / data to support Lab Work Requests to meet account needs and providing information / data to write and support NCMs.

  Supporting Problem Resolution Activities through coatings field analysis.

  Assists with color audit reviews through coatings field analysis.

  Complying with BASF Quality Systems and customer quality standards.

  If you...

  Have a high school diploma/GED.

  Are a dependable, hard working and self motivated person.

  Are able to work Sunday-Thursday night shifts. (10pm-7am)

  Have good verbal, written communication skills and good interpersonal skills.

  Paint Application Knowledge/Experience, defect Recognition, Analysis, and Identification a plus.

  Understand quality systems and concepts, and an understanding of customer labor policies.

  Have knowledge of business IT Tools (MS Office) and Quality Systems compliance.

  Then...

  Click below to Belong@BASF!

  Create Your Own Chemistry when taking advantage of our Total Rewards.

  At BASF you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Our Periodic Table of Benefits includes some additional perks below for starters…

  Flexible Work Arrangements whenever possible

  Retirement Benefits

  Maternity/Paternity Leave, Infertility & Adoption reimbursement

  Mentoring & Development Programs

  Employee Discounts

  Pet insurance

  Matching Donations to your favorite cause

  Access to our BASF Wine Cellar and much more!

  Privacy Statement

  BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

  Equal Employment Opportunities

  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

  Applicants must be currently authorized to work in the United States on a full-time basis.

  A unique total offer: you@BASF

  At BASF you get more than just compensation. Our total offer includes awide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Clickhere to learn more.

  Auniquetotal offer: you@BASF

  At BASF youget more than just compensation. Our total offer includes a wide range of elements you need to be your best inevery stage of your life. That’s what we call you@BASF. Click here to learn more.

  At BASF, we believe that people are the key to our long-term success and that talent is in everyone.

  We thrive on giving you the support you need to be your best and fulfil personal ambitions…that’s how we create chemistry. #belongatBASF

  About BASF

  Find out what BASF has to offer as an employer and why you should join our team.

  Your application

  Here you find anything you need to know about your application and the application process.

  Contact us

  You have questions about your application or on how to apply in Europe? The BASF TalentAcquisition Europe team is glad to assist you.

  Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

  Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

  TN, USSouthfield, MI, US, 48033-2442

  BASF Corporation

  Marketing & Sales

  Permanent

  94166

  ATSWCMSWEBFORM

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