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Customer Service Representative-Crafton
Customer Service Representative-Crafton-July 2024
Crafton
Jul 17, 2025
About Customer Service Representative-Crafton

  cott Electric has a current opening at our Crafton , PA branch for a Customer Service Representative

  8:00 am - 5:00 pm Monday - Friday

  Requirements:

  Previous customer service experience required!-Basic math and computer skills

  -Customer Service driven

  -Must have good communication skills.

  Job Skills:

  Ability to prioritize & multitask

  Possess good communication & interpersonal skills

  Maintain composure in all situations while remaining focused and paying attention to detail

  Able to adjust to changes and problem solve

  Work independently or as a team

  Able to accommodate customer needs in times of high call volumes

  Scott Electric is one of the largest independent electrical distributors in the United States, with Branches in Greensburg PA, Pittsburgh PA, Duncansville PA, Erie PA, Warren PA, Camp Hill PA, and Hagerstown, MD. Opportunities exist for career oriented individuals who are interested in becoming successful serving a customer base of electrical, mechanical and general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

  To be successful, you must be a self-starter, willing to work beyond the "8 - 5 schedule", and make sure the customer comes first with the understanding that customer service is the #1 priority. Candidates with electrical knowledge are preferred.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant, (Non-Compete, Non-Disclosure). This restrictive covenant is for a period of 3 years or within 100 miles of any Scott Electric location.

  Experience:

  relevant: 1 year (Preferred)

  call center: 1 year (Preferred)

  customer service: 1 year (Preferred)

  Education:

  High school or equivalent (Preferred)Job Type: Full-time

  Salary: From $17.00 per hour

  Benefits:

  401(k)

  401(k) matching

  Dental insurance

  Health insurance

  Paid time off

  Referral program

  Vision insurance

  Tuition reimbursement

  Life insurance

  Retirement plan

  Employee discount

  Flexible spending account

  Health savings account

  ESOP(Employee Stock Option Program)

  Shift:

  Day shift

  Morning shift

  Weekly day range:

  Monday to Friday

  No weekends

  Work setting:

  In-personExperience:

  Experience:

  Customer service: 2 years (Required)

  Basic math: 2 years (Required)

  Computer skills: 2 years (Required)

  Work Location: In person

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