Home
/
Comprehensive
/
Customer Service Representative/Adoptions Counselor
Customer Service Representative/Adoptions Counselor-March 2024
Burlingame
Mar 29, 2026
About Customer Service Representative/Adoptions Counselor

About the organization

A nonprofit organization dedicated to animal welfare and the protection of animals in the Peninsula area of the San Francisco Bay Area in California that offers various services and programs focused on animal care, adoption, education, and advocacy.

Position overview

Work with the public to place animals into permanent, loving and responsible homes. Assist the public with all inquiries and requests in a positive friendly manner. Educate and counsel the public on responsible pet ownership. This position is represented by Union Local 856.

Responsibilities:

Perform job duties consistent with organizational goals and objectives.

Show adoptable animals in an educational manner, using their evaluations and adopter profiles to facilitate lasting matches.

Counsel visitors on safe interactions with adoptable animals.

Communicate effectively with a diverse customer base to achieve positive adoption outcomes.

Suggest appropriate animals to adopters based on experience levels.

Participate in Behavior Playgroups to enhance the adoptability of shelter dogs.

Update the website with new animal photos and bios, and remove adopted animals promptly.

Care for and educate the public about exotic animals available for adoption.

Maintain a positive approach with the public, staff, and volunteers.

Administer microchip IDs and vaccinate animals as needed.

Counsel the public on responsible animal care issues.

Handle counter transactions, including adoption interviews and cashier duties.

Maintain cleanliness in kennels and the Adoption Center.

Safely handle and socialize all adoptable animals, including exotics.

Work effectively under pressure in a fast-paced environment.

Collaborate professionally with the public, volunteers, and co-workers.

Qualifications:

High school diploma or GED; or relevant experience.

Proficiency in Microsoft Office and Chameleon database.

Background check and union membership upon hire.

Valid California driver's license with a satisfactory record.

Knowledge of animal breeds, nutrition, and care.

Ability to work with various animals and a commitment to humane treatment.

Clear and professional communication skills.

Basic math skills and ability to interpret instructions and data.

Powered by JazzHR

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Design Program Manager
Job Description Overview: At PanasonicWELL, were finding new ways for technology and design to lighten our loads, reclaim our time, and improve our well-being. We want it all. A career and home. Famil
Director Global Project Pursuit
Are you a sales professional seeking a new challenge in a dynamic and fast developing business? Based in any major city in Europe with easy access to an international airport, you will become part of
Senior Associate Sponsored Research Analyst (Contracts) - Office of Sponsored Programs
Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.
Sr. Paid Service Account Manager, CN Amazon Business, Amazon
Description Paid Services Account Manager We are looking for a results-driven individual with retail experience to drive China-based sellers to maximize their presence and business in Amazon Global ma
Warehouse Part Time Overnight
Life. Career. Build it Together Here. At Lowe’s, we’ve always been more than a home improvement store. For thousands of Lowe’s associates, we’re the beginning of all types of careers that help improve
Tele-Neurohospitalist Physician
Job Description: Intermountain Health is seeking a tele-neurohospitalist to join the Intermountain Neurosciences team. Telehealth shifts may be worked from our virtual hospital located in Murray, UT,
Stratascale Sr. Service Delivery Consultant - Cybersecurity
Job Summary Stratascale is seeking a Senior Service Delivery Consultant to join our advisory and consulting services organization. The ideal candidate will be the key player in delivery of our cyberse
Deli/Bakery Team Associate
Hourly Wage: $17 - $23 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance
Banquet Attendant
Banquet Attendant PeopleReady ofEvergreen, CO is now hiring Banquet Attendants! As a Banquet Attendant, you will set up events, serve guests, and clean up at the event's conclusion. Apply today and yo
Full Time Nabisco Merchandiser Order Writer
Job Description Join our Mission to Lead the Future of Snacking at Mondelēz International Full Time Nabisco Merchandiser/Order Writer Join our team of Full Time Nabisco Merchandiser/Order Writers and
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved