Requisition: 2024-134356

　　IMPLEMENTATION CONSULTANT

　　Job LocationsUS-KY-LOUISVILLE | US-TX-DALLAS | US-GA-ATLANTA | US-NC-CHARLOTTE

　　Our CompanyPharMerica

　　OverviewAs the Implementation Consultant, this candidate will lead future client implementation onboarding, change of ownership projects, as well as pharmacy and facility move projects. The candidate will create and oversee project timelines to ensure deliverables are met.

　　This is a remote position, with the potential of 10% travel. Applicants can reside any where within the continental USA, preferrably in the easter or central time zone.

　　The ideal candidate will be highly organized, forward thinking, confident communicator, and take a proactive problem-solving approach.

　　As the ideal candidate, you are energized by creating an environment for you to lead multiple successful projects at a fast pace.

　　We offer:

　　DailyPay

　　Flexible schedules

　　Competitive pay

　　Shift differential

　　Health, dental, vision and life insurance benefits

　　Company paid STD and LTD

　　Tuition Assistance

　　Employee Discount Program

　　401k

　　Paid-time off

　　Tuition reimbursement

　　Non-retail/Closed-door environment

　　ResponsibilitiesResponsible for all activities related to future customer implementation projects, change of ownership projects, as well as pharmacy and facility move projects

　　Coordinates additional products or services to existing customers relevant to the customer transition processUse discretion and judgment to communicate service component needs with each service area involved in the implementation; external customer, Customer Field Service, IV, Clinical Consulting, Clinical HUB and any other services as requested to ensure timely notification and set upCreates and coordinates implementation timelines and agendasResponsible for organizing/storing all documentation for customer implementation on Share Point SiteCreates customer specific documentation per department standards Maintains complete and accurate records for all projects assigned per department standards Schedules and host internal/external project calls; which requires active listening and on the spot problem solving to analyze, interpret or make deductions from varying facts or circumstancesPerforms pre and post implementation assessment, document and provide feedback which drives process improvementsInvestigates, escalate, and resolve matters related to project quality assuranceProvides metrics of all activities involved in the assigned projectUses advanced knowledge of pharmacy standards to proactively identify any roadblocks for deliverablesPerforms all other related duties as requiredConducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

　　QualificationsHigh School graduate, GED or equivalent experience, Evidence supporting ability to learn and adapt to changes in processes and environment2-3 years customer service experience or pharmacy technician or project coordination requiredPharmacy or customer service experience. Preferred experience in Long Term Care Pharmacy setting desiredValid driver's licenseAbility to professionally communicate contracted customer goals and directives to defined team members; Excellent communication and customer relationship skills; Technologically savvy; Intermediate or above computer skills; Familiarity with managing with metrics requiredMulti-tasking, Project Management, Analytical skills, Written and oral communication skills, Strong interpersonal skills, Planning and organizational skills, Problem solving skills required

　　About our Line of BusinessPharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica isone of the nation'slargest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visitwww.pharmerica.com. Follow us onFacebook,Twitter, and LinkedIn.

　　Salary RangeUSD $53,000.00 - $58,000.00 / Year

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　　Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.