Job details {#job-details tabindex="-1"}Heres how the job details align with your job preferences.Manage job preferences anytime in yourprofile{rel="noopener" target="_blank"}.Job typeFull-timeOverview:The Customer Service Manager is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the stores customers by addressing inquiries and resolving complaints. The Customer Service Manager will order and process materials as well as assist with back charging.

　　Responsibilities:Customer Service

　　Strong Communication Skills

　　Detail Oriented

　　Sourcing Material

　　Accounts Receivable

　　Qualifications:Interface with customers, providing updates on delivery and schedules

　　Facilitate the resolution of problems and issues between customers and production

　　Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries

　　Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner

　　Provide support to sales and customers with pricing information and other inquiries

　　Other duties assigned by managementIf you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.