Duration: ContractJob Description:Performs a variety of routine to moderately complex customer service and administrative tasks of their Official Office.This is the entry level role of the Customer Service Specialist job family.The next higher level, Customer Service Specialist II is distinguished by responsibility for more complex or advanced activities and successful completion of the Customer Service Lobby cross-training program.The Customer Service Specialists serve as the first point of contact for customers and provide expertise and assistance on issues for all three offices.Role & Responsibilities:Assessor's OfficeSupports the tax exemption and deferral programs; processing intake forms and responding to customer inquiries.Provides support for the new construction and appraisal process, assisting customers with questions regarding values, programs, etc.Auditors Office:Processes marriage applications and returned certificates.Records various documents; research on historical documents; process electronically submitted documents; indexing and verifying documents; processing digital archive requests.Treasurer's Office:Process payments for taxes, assessments, and fees to include cashiering, deposit preparation and other related tasks; provide property account information and general customer service.Processes real estate excise, mobile home excise and move permits.Provides administrative support using computer software skills:Uses computer software applications and equipment to prepare and complete routine forms, reports, correspondence, requisitions, tabulations and other materials from copy, rough draft; proofreads documents for typing and format errors.Operates equipment used in the offices served where extensive prior training is not required and operation can be learned in a short period of time; uses word processing, spreadsheet, and database PC applications; and/or operates other specialized office equipment with accuracy, skill, and independent judgement.Retrieves data from computer database applications and may compile routine reports from various data sources.Provides general administrative support:Receives and sorts of mail by addresses or other clearly defined systems; distributes mail, office records and supplies; performs messenger service within or between departments or offices.Compiles, verifies, posts, and maintains information from data collected and maintained by the work unit.Completes and mails routine form letters of acknowledgment, notification, and inquiry.Assists in the establishment and maintenance of general and technical files and records.Assures that record disposition schedules are adhered to and that files are kept orderly and current.Serves customers in-person, via phone and email.Cashiering and cash handling, including balancing daily receipts, preparing bank deposits, and managing an assigned drawer.Orders and maintains stocks, supplies, and inventories.Schedules meetings, makes room arrangements and sends out schedule changes and notices. Coordinates (or assists with coordinating) functions and activities; sets up rooms and equipment required.Performs related duties as required.Required Qualifications:One to two years of related work experience required.Experience working in a high volume, direct customer contact service environment preferred.Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred.Associate's degree in business or related field preferred.Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.Required Knowledge:General