Description

　　You might be interested in this Bilingual Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a short-term contract / temporary to hire position in Piedmont, South Carolina, this Customer Service Representative opportunity could be for you!

　　Your responsibilities

　　May support business development and client referral goals by actively cross-selling and referring customers

　　Contribute accurate, friendly customer service in a timely fashion

　　Handle incoming telephone calls

　　Receive and send written business correspondence

　　Requirements - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

　　Excellent problem solving skills in Microsoft Office applications

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　Strong communication and social skills

　　Customer service and office administrative skills

　　Upbeat, positive attitude and an approach to work rooted in professionalism

　　Demonstrated ability to interact effectively with internal and external partners and clients/customers

　　2+ years' experience with performing in a goal-driven & customer-focused environment preferred

　　Expertise in Answering Inbound Calls

　　Assist Customers experience desired

　　Critical thinking, problem solving, ability to work independently

　　Ability to navigate multiple computer systems and applications

　　If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .