As the Customer Service Representative
If you’re ready to explore the next step in your career:
You’ll enjoy…
Career Opportunities – Tons of growth opportunities for your career
Standard Hours – 100% onsite. Monday-Friday 8am-5pm
Competitive Pay - $16.75 an hour
Expedited Interviews – Access to additional Resume support and pre-interview questions.
Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)
A day in the role…
Assist callers by taking claims, providing general information, and offering excellent customer service to policyholders and agents along with other callers.
Act quickly in response to customer problems, taking ownership and following through to satisfactory conclusion.
Interact professionally and courteously with customers in phone and face to face situations.
Remain up to date on internal policies and procedures within scope of work.
Demonstrate the ability to communicate clearly and effectively with a wide variety of internal and external people.
Provide administrative support when and where needed.
Regular and predictable attendance required.
Other duties and responsibilities as assigned.
Necessary Skills and Strengths:
Strong Computer Skills | Great Customer Service | Customer Service | Metrics Based | Insurance Services | Multi-Tasking | Fast Paced Environment | Call Center | Computer System Navigation
Core Experience:
Customer Service Rep
Insurance Experience (preferred but not required)
Call Center
Administrative Experience
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.