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Customer Service Representative
Customer Service Representative-March 2024
Hartford
Mar 28, 2026
About Customer Service Representative

  Overview:

  One of our top clients in the banking industry is looking for a customer service representative! Review the list of responsibilities and qualifications below. While this is their ideal list, it is not necessary to have all of the qualifications along with significant experience.

  Responsibilities include:

  Process deposits, withdraws, payments

  Process cash advances

  Process month end reports

  Open checking, savings, CD and IRA accounts

  Answer the phone and direct to correct department

  Perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, transfers, cash advances, credit card advances, check cashing, money orders

  Update and maintain proper member account information in computer system membership and agreement files

  Refer customers to business partners when applicable

  Evaluates and determines the financial needs of each customer, matches this to the appropriate Santander product or service and delivers the product or service in a manner which satisfies the customer

  Develops and deepens customer relationships by demonstrating ownership and resolving customer problems efficiently, and by turning servicing requests and routine transactions into sales opportunities

  Qualifications and Skills:

  High School diploma required (4 year college degree or equivalent work experience preferred)

  Basic understanding of banking or finance

  Good communication, problem solving, and organizational/time management skills required

  Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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