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Customer Service Representative
Customer Service Representative-March 2024
Albany
Mar 28, 2026
About Customer Service Representative

  Alaant Workforce Solutions is seeking a Customer Service Representative for one of our non-profit clients in the Capital Region. Our client works to assist disabled individuals with their employment needs. If you are looking for an opportunity to engage with customers, grow professionally, and have great benefits, then apply today!

  Hours and Benefits for the Customer Service Representative :

  Monday – Friday, 35 hour work week!

  $19-$20 per hour

  Medical, dental, and vision insurance. (80% of premium paid)

  PTO, 401k plan with employer match, life insurance

  11 holidays observed, tuition-reimbursement

  Responsibilities for the Customer Service Representative:

  Engage and communicate with potential and existing customers

  Work with clients to identify their needs and requirements

  Occasionally assist in setup and materials preparation for trade shows

  Provide resolution for any customer problems or complaints

  Perform data entry to maintain accurate records of sales and transactions

  Requirements for the Customer Service Representative :

  High School Diploma or higher

  1-2 years of customer service experience

  For more details on this role contact:

  Zachary Swanger, He/Him, Talent Acquisition Specialist, [email protected]

  Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion, and equal opportunity policies.

  This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews.

  Connect with us on LinkedIn (https://www.linkedin.com/company/alaant-workforce-solutions/) , Facebook (https://www.facebook.com/AlaantWorkforceSolutions/) , Twitter (https://twitter.com/AlaantWFS) , Instagram (https://www.instagram.com/alaantworkforcesolutions/) , TikTok (https://www.tiktok.com/@alaant_wfs) , & Glassdoor (https://www.glassdoor.com/Overview/Working-at-Alaant-Workforce-Solutions-EI_IE2285064.11,37.htm)

  At Alaant we believe in People First! We Care. We Listen & We Support.

  www.alaant.com

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