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Customer Service Representative
Customer Service Representative-March 2024
Irving
Mar 28, 2026
About Customer Service Representative

  Description:

  This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.

  Additional Skills & Qualifications:

  Strong telephone skills

  Answers incoming phone calls and provides necessary information

  Contacting patients and gathering essential information for coordination of shipment of prescription

  Responsible for accurately and completely scheduling medication deliveries

  Maintains patient records accurately and completely

  Follows all applicable government regulations including HIPPA and compliance regulations

  Qualifications / Requirements:

  Preferred 1-3 years of experience in a Customer Service Center

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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