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Customer Service Representative
Customer Service Representative-March 2024
Fond du Lac
Mar 28, 2026
About Customer Service Representative

  JOB REQUIREMENTS: Why NEBAT? Trusted. Genuine. Successful. NationalExchange Bank & Trust is an independent, family-owned bank with big bankabilities, serving Southeastern Wisconsin. Founded in 1933, we are atrusted business partner, employer, and community member. At NationalExchange Bank & Trust, you will enjoy a flexible, friendly, familyenvironment, a rewarding career, and opportunities to make a differencein the communities we serve. We believe in bringing out the best in ourtalent and are committed to fostering an inclusive environment of growthand development. Position Summary As a Customer Service Representative,you will have the opportunity to create a difference in the lives of ourcustomers every single day. You will be responsible for completingaccount transactions, offering appropriate bank products and services,opening new accounts, as well as providing guidance to help customersmake decisions about their financial needs. Skills & Attributes NeededThe following skills and attributes are needed to succeed in yourbanking career: Excellent customer service Attention to detail Greatcommunication Ability to multi-task Problem solving skills Ability towork independently as well as part of a team Qualifications Idealcandidates will possess the following qualifications: Interpersonalskills necessary to relate to and empathize with other people and tomaintain a friendly, cheerful, and courteous demeanor throughout theday. Maintain composure and professionalism under pressure, includingthe ability to effectively deal with unexpected situations andpotentially difficult engagements and to maintain a cohesive workenvironment with coworkers. Maintain the highest level ofconfidentiality and discretion of customer and bank information. Showhigh attention to detail, with the ability to problem solve basicissues. Operate a computer and other standard office equipment. A highschool diploma or equivalent. Cash handling and customer serviceexperience. May require travel to neighboring offices for staffingcoverage upon request. Benefits Offered National Exchange Bank & Trustoffers a competitive benefit package including, but not limited to:Health, Dental & Vision Insurance HSA, FSA, Short- & Long-TermDisability Life/Accident insurance 401(k) with Employer Match & ProfitSharing Paid Time Off Education Assistance Program Products & ServiceDiscounts & more! National Exchange Bank & Trust is an equal opportunityemployer of minorities, women, protected veterans and individuals withdisabilities. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/727383F665494E66

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