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Customer Service Representative
Customer Service Representative-March 2024
Detroit
Mar 28, 2026
About Customer Service Representative

  Typing 20-25WPM, ability to use multi-function printer/copier devices, familiarity with Microsoft Office software (Excel, Word, Outlook, Powerpoint), ability to work as part of a team, ability to follow a daily task-list plus manage any assigned projects.Job Summary/ObjectivePerforms the data entry function to update automated records; verifies accuracy of work.Essential Functions and Responsibilities:Batches documentsKeys data from source documents in a timely and efficient mannerPerforms acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedulePerforms verification duties as requiredKeys correcting entries as indicated by verification or other warningMay trouble shoot data problemsMay operate peripheral equipmentMay assist in development of production formats and keying proceduresDemonstrates high levels of safety awareness and notifies supervisor of potential hazardsFollows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customersPerforms other duties as requiredRepetitive motion is required: may require twisting/bending/climbingRequired to work at computer for long periodsRequired to stand, walk, simple grasp, reach with hands and armsRequired to regularly sit, talk or hearRequired to possess close vision and ability to focusConditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.QualificationsRequired:H.S. diploma or equivalentAbility to read, write and speak EnglishRequired to work at computer for long periodsRequired to to stand, walk, simple grasp, reqach with hand and arms.Required to regularly sit, talk or hearRequired to possess close vision and ability to focusConditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.Repetitive motion is required; may require twisting/bending/climbingMay lift up to 25 lbs. frequentlyPreferred:Previous experience with data entry desirableRepetitive motion is required: may require twisting/bending/climbing

  We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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