Description You might be interested in this Customer Service Representative position via Robert Half, if you like the idea of working in a dynamic, rapidly changing call center. Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. If you're looking for work in Irvine, California and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!

　　Your responsibilities in this role

　　Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

　　Manage the fielding and sending of important written business correspondence

　　Provide accurate, friendly customer service in a timely fashion

　　Handle incoming telephone calls Requirements - Excellent customer service and office administrative skills

　　General familiarity with Job Scheduling

　　Microsoft Excel experience

　　Well-founded grasp of Dispatching

　　Proven knowledge of customer invoices

　　Foundational knowledge in Call Center Customer Service

　　Data entry experience highly desired

　　Microsoft Outlook experience

　　Microsoft Word experience desired

　　2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

　　Critical thinking, problem solving, ability to work independently

　　Supportive, positive attitude with a professional demeanour applied to all tasks

　　Strong computer skills including customer database systems

　　Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyExcellent written/verbal communication and organizational skills

　　Ability to interact effectively with internal and external partners and clients/customers

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .