Adecco is assisting a financial client in their search for Customer Service Representative in Tampa, FL The position is on-site and pays $ 21.00/hr.

　　Shift: Mon, Thur, Fri, Sat; 9am - 8pm EST (post training)

　　If you are looking for a new challenging opportunity, look no further. Apply now as these positions fill quickly.

　　Key Responsibilities include:

　　Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call

　　Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients

　　Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk

　　Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts

　　Display passion, commitment and deliver an experience that improves our customers' financial lives

　　Required Skills:

　　2+ years of high volume Call Center Customer Service experience.

　　Must possess the skills to navigate between multiple screens and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information

　　Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint

　　Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment

　　Pay Details: $21.00 per hour

　　Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

　　Equal Opportunity Employer/Veterans/Disabled

　　To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

　　The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.