JOB REQUIREMENTS: Customer Service Management Trainee From \$25 to \$30per hour - That\'s up to \$63,000 - \$75,000 per year with bonuses!Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service isthe heartbeat of our company. We depend on our Call Center employees toserve our customers and fulfill our promise of reliability. TrainingHours: Monday - Friday, 9:30 AM to 6 PM 24/7 operation - Various shiftsavailable with set schedules. Position Responsibilities Manage and leada team of customer service reps on a daily basis. Participate in arotational training program covering all aspects of customer servicemanagement. Set goals and provide mentoring / coaching. Perform qualitymonitoring on team members and provide feedback. Audit departmentprocesses and identify areas for improvement. Assist in the recruitingprocess to fill customer service positions. Minimum Requirements Highschool diploma or equivalent required. Bachelor\'s degree preferred.Excel at verbal communication, listening, feedback, delegation,fostering teamwork and multi-tasking. Strong track record ofcustomer-focused service and attention to detail. Prior leadership /management experience is a plus. Benefits Complete insurance coveragethat includes medical, dental, vision and more. 401(k) with 5% employermatch. Paid holidays and generous paid time off. Tuition AssistanceProgram that covers professional continuing education. Bonus programsthat include annual performance, sales goals and profit sharing.Employee Perks First-class fitness center. Beautifully maintainedwalking trails. About Uline Uline is North America\'s leadingdistributor of shipping, industrial and packaging materials. We\'re afamily-owned company known for incredible service, quality products andsame-day shipping of our huge in-stock inventory. With over 9,000employees across 13 locations, it\'s time you joined Uline. Uline isproud to operate as a drug-free workplace. All new hires must complete apre-employment hair follicle drug screening. #ZR-CS #LI-AP3 #LI-IL001(#IN-KNCS) Our employees make the difference and we are committed tooffering exceptional benefits and perks!Explore to learn more! EEO/AAEmployer/Vet/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/1698FF36845A4D9B