Home
/
Comprehensive
/
Customer Service - Donor Support Technician (Bilingual – English/Spanish)
Customer Service - Donor Support Technician (Bilingual – English/Spanish)-March 2024
Brownsville
Mar 31, 2026
About Customer Service - Donor Support Technician (Bilingual – English/Spanish)

  Job Description Summary

  Responsible for preparing the donor, donor area and equipment for the pheresis process.

  Job Description

  Main Responsibilities

  Prepares the autopheresis machine for the pheresis process.

  Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

  Disconnects the donor when the process is complete.

  Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

  Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

  Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

  Alerts Group Leader or Supervisor of donor flow issues.

  Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

  Understands the policies and procedures associated with hyper immune programs at the center if applicable.

  Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

  Maintains confidentiality of all personnel, donor and center information.

  May be cross-trained in other areas to meet the needs of the business.

  Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

  Perform job-related duties as assigned.

  Education

   High school diploma or equivalent required

  Experience

   Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

   Must be able to perform basic math calculations

  Working Conditions

  (physical & mental requirements)

   Ability to understand, remember and apply oral and/or written instructions

   Ability to understand and follow basic instructions and guidelines

   Must be able to see and speak with customers and observe equipment operation.

   Occasionally perform tasks while standing and walking up to 100% of time

   Reach, bend, kneel and have high level of manual dexterity

   Occasionally be required to lift and carry up to 25 pounds

   Fast paced environment with frequent interruptions

   Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

   Required to work overtime and extended hours to support center operational needs

  Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

  Our Benefits

  For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

  About CSL Plasma

  CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

  We want CSL to reflect the world around us

  As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

  Do work that matters at CSL Plasma!

  R-224675

  CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Tomahawk M- Code APMSE (ENKG24001)
Tomahawk M- Code APMSE (ENKG24001) Lexington Park, MD (http://maps.google.com/maps?q=22299+Exploration+Drive+Lexington+Park+MD+20653) Job Type Full-time Description DescriptionPOSITION DESCRIPTION AN
Supported Employment Specialist - Mon Yough (Part-Time)
UPMC is hiring a part-time Supported Employment Specialist to support Western Behavioral Health at Mon Yough The incumbent is primarily responsible for carrying out the services of the supported empl
Associate Electrical Engineer - Buildings/MEP
Associate Electrical Engineer - Buildings/MEP Req ID 17476 Associate Electrical Engineer - Buildings/MEP Who We Are At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking
Senior Member of Technical Staff
Job Description The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-ten
CASHIER (FULL TIME AND PART TIME)
Morrison Healthcare We are hiring immediately for a full time and part time CASHIER position. Location: Baptist Health Little Rock - 9601 Baptist Health Dr., Little Rock, AR 72205. Note: online appli
Customer Service Associate
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec
Director, EBS Innovation Europe - work remotely from any country in Western EU
Job Description: Role Overview/Summary: We know that dental professionals do more than create healthy, beautiful smiles – they create confidence. To achieve their goals, they need a champion. They ne
(USA) Overnight Stocking Coach, Non-Complex, Management
Position Summary... What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to- Teach); communi
Janitorial Staff
Duties include, but are not limited to: dusting, vacuuming, pulling trash, mopping and other cleaning responsibilities. Job location Petal area. ...
Hiring CNAs & experienced PCAs $16 - $20 / hr **12 Hour Shifts - Days**
Must be able to work full-time, day shifts 7a - 7p or 8a - 8p or 9a - 9p  The ideal candidate for this position: * has a minimum of one year experience caring for patients with complex needs, such as
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved