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Customer Service / Dispatcher
Customer Service / Dispatcher-March 2024
Medford
Mar 29, 2026
About Customer Service / Dispatcher

  BLS, a leader in the ground transportation is hiring for our Operations Center in Medford, Ma. Our history dates to 1975 and it’s truly amazing but it's our future that excites us most!

  Available Shifts: Ideal candidate needs to be flexible (4 x 10 hr shifts / 5  x 8 hr shifts). 

  3PM - 11PM Sunday & Monday 

  07AM - 3PM Wed & Thu 

  Able to work weekends are required.

  Responsibilities include:

  Reviewing resumes and scheduling interviews

  Maintain and assist with chauffeur paperwork ensuring that all items are gathered appropriately. 

  Confirming scheduled trips, chauffeurs, and vehicle to be used.

  Various data entry & quality assurance tasks

  Secondary Responsibilities include:

  Daily Quality Assurance tasks 

  Assisting with other Dispatch Teams assigning trips, vehicles & chauffeurs appropriately. 

  Assisting with other Reservation Teams as needed, answering reservation calls and inputting data accurately.

  Various tasks to be determined. 

  The ideal applicant will possess the following knowledge, skills and abilities:

  Strong organizational skills.

  Excellent communication skills.

   Experience using Excel.

  Experience using a computer/multi-line phone system.

  Employee Benefits and Perks (enrollment eligibility requirements must be met for some benefits):

  Paid Vacation.

  Paid Sick Days.

  Medial Insurance.

  Dental Insurance.

  401(k).

  $18-$20 Per hr

  Powered by JazzHR

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