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Customer Service Center Support Team Supervisor (Call Center)
Customer Service Center Support Team Supervisor (Call Center)-March 2024
Burlington
Mar 30, 2026
About Customer Service Center Support Team Supervisor (Call Center)

  Base Salary Range:

  $26.07 - $32.59 - $39.11 per hour

  At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

  As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day. pro-rated from start date, and/or hours worked. * *To view Benefits Summary: Apply > Current Openings > position > attachment.

  Position Overview:

  The *customer service center support team supervisor *is responsible for overseeing the daily workflow and supervision of assigned CSC team and will plan, direct and organize activities while partnering with the management team to achieve service level targets, and meet operational objectives, through consistent coaching and performance management, in accordance with the Heritage Bank Mission, Vision, and Values.

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