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Customer Service Associate I Self Pay Bilingual
Customer Service Associate I Self Pay Bilingual-March 2024
Broomfield
Mar 29, 2026
About Customer Service Associate I Self Pay Bilingual

  Job Description:Provides receptionist and clerical support in preparing,coordinating and compiling patient records, answering phones, andscheduling appointments.

  This is a 100% remote position however, currently we are unable toconsider candidates for remote opportunities in the following states:California, Hawaii, Rhode Island, Vermont, Washington Illinois andPennsylvania

  Schedule - Monday -Friday 8:30 am to 5pm MT regardless of location. Noweekends or major holidays.

  To show our commitment to you and to assist with your transition into ourorganization, we will also offer up to a $1,000 sign-on bonus.

  As a Self-Pay Collections Specialist you need to know how to:Maintain contact with our patient population to resolve outstanding accountbalancesReduce delinquency for assigned accountsArrange payment schedule, adjust insurances for billing purposes and/orrequest alternative methods of payment/charity fundingPerform high volume inbound and outbound phone calls for collectionsResearch accounts receivable issues as required or directedProvide excellent customer servicePromote a patient-centric approach to working medical collectionsManage accounts receivable balances for hospital billing by reducing the AR tocash and processes surrounding ARMonitor and maintain a high level of productivity and quality of work toachieve monthly self-pay collection goals

  Minimum QualificationsHigh School Diploma or equivalent, required1 year of experience in an office / medical office environment highlypreferredBilingual; Spanish speakingKnowledge of billing and collection processes, highly preferredKnowledge of payment assistance and charity programs, preferred

  Physical Requirements:Interact with others by effectively communicating, both orally and in writing.Operate computers and other office equipment requiring the ability to movefingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on acomputer, telephone, or other equipment.May require lifting and transporting objects and office supplies, bending,kneeling and reaching.

  Anticipated job posting close date:01/26/2024

  Location:Peaks Regional Office

  Work City:Broomfield

  Work State:Colorado

  Scheduled Weekly Hours:40

  The hourly range for this position is listed below. Actual hourly ratedependent upon experience.$18.29 - $25.29

  We care about your well-being - mind, body, and spirit - which is why weprovide our caregivers a generous benefits package that covers a wide range ofprograms to foster a sustainable culture of wellness that encompasses livinghealthy, happy, secure, connected, and engaged.

  Learn more about our comprehensive benefits packages for our, and for our; and our commitment to.

  Intermountain Health is an equal opportunity employer. Qualified applicantswill receive consideration for employment without regard to race, color,religion, age, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran status.

  Our facilities do not discriminate against any person on the basis of race,color, national origin, disability, or age in admission or access to,or treatment or employment in, its programs, services or activities, oron the basis of sex (gender) in health programs and activities

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